Every time I try to start up a new match my game freezes and then crashes. This has been going on for a week now and ive tried uninstalling it and reinstalling it and the same thing keeps happening. Does anyone know what could be wrong?
Every time I try to start up a new match my game freezes and then crashes. This has been going on for a week now and ive tried uninstalling it and reinstalling it and the same thing keeps happening. Does anyone know what could be wrong?
Howdy Operator @Cyb3rM3l , thanks for your post! I understand you're facing crashes - let's get that sorted for you
You've tried reinstalling already, which is a great first step. Please check our troubleshooting guide for some further steps that will be likely to solve this for you. In particular from the guide, please make sure you are running the game with administrator rights, you've got your graphics drivers and Windows install fully updated, and you don't have any background programs which could interfere with the game. You won't need to verify the files, since that does the same thing as a reinstall.
If it still crashes, can you describe the crashes to me in more detail? Does the game freeze and you need to force-quit out? Does it crash to desktop by itself? Is there an error message? This information will help me to suggest some next steps.
Let me know if I can further clarify any of this troubleshooting!