[2023] Mobile twitch app: missing messages

Original Post — Direct link

When I use the mobile twitch app, I keep missing messages.

Many messages won't show at all in the app. If I leave and rejoin the channel, the past messages will show up correctly.

This makes it extremely difficult to interact with the users in the chat. How do I fix this problem?

Hi, Twitch staff here. Which operating system and device are you using? Does it only happen on mobile?

Originally posted by HookGroup

Only on Mobile. I'm using a S23 with android.

Thanks, the team is investigating. Are you usually on wifi or cellular data?

Originally posted by HookGroup

Only on Mobile. I'm using a S23 with android.

Further following up on this, please feel free to reply on DM if you prefer:

What is your Twitch username?
In which channels did you experience this? Was it on all channels or only specific ones?
Do you see a "Welcome to []'s chat room!" confirmation when you join, or is it stuck on "Connecting..."?
Which app version are you on?

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