Aenwyn

Aenwyn



04 Apr

Comment
    Aenwyn on Forums - Thread - Direct

We’ll take a look into Empress Zhou’s pesky hit boxes! Thanks for letting us know!

Comment
    Aenwyn on Forums - Thread - Direct

Thanks for letting us know! Will look into this!

Comment
    Aenwyn on Forums - Thread - Direct

Thank you, we’ll look into this feedback!

Comment
    Aenwyn on Forums - Thread - Direct

Would you mind checking to see if your hotkey has changed since you mentioned that could potentially be the case? :slight_smile:

Comment
    Aenwyn on Forums - Thread - Direct

We are working hard on a fix!

Comment
    Aenwyn on Forums - Thread - Direct

This is a priority for us to fix! We’re currently looking into it.

Read more
Comment
    Aenwyn on Forums - Thread - Direct

Thank you! We’ve shared this and are looking into it!

Comment
    Aenwyn on Forums - Thread - Direct

Videos are super helpful - thanks for sharing! Our team is looking into this!

Comment
    Aenwyn on Forums - Thread - Direct

Thank you! The team is aware and actively working on a fix!

Comment
    Aenwyn on Forums - Thread - Direct

We’re actively working on the fix! I know every second of waiting is hard when it’s the main quest, but we want to fix it right!

Comment
    Aenwyn on Forums - Thread - Direct

@Bosen Can you provide your character name so we can look into this further?

Comment
    Aenwyn on Forums - Thread - Direct

Thanks, everyone! The team has been made aware and will look into this!

Comment
    Aenwyn on Forums - Thread - Direct

Thanks so much for this information! Looks like our team was able to find a fix and is just testing and verifying. They’ll have it fixed in a future update!

Comment
    Aenwyn on Forums - Thread - Direct

Don’t be sorry! We’re here to listen to bugs, so it’s important we know this can happen! I’m happy a relog fixed your house, though! :raised_hands:


01 Apr

Comment
    Aenwyn on Forums - Thread - Direct

And a quick update that this should no longer be an issue, @Skrace! Thanks for bringing it to our attention!

Comment
    Aenwyn on Forums - Thread - Direct

Thanks, @reeenatu! I’ll bring this to the team for investigation!

Comment
    Aenwyn on Forums - Thread - Direct

@kamerian1 Can you try entering the location from different angles? This shouldn’t be an issue anymore, but we’ll do what we can to help solve it!

Comment
    Aenwyn on Forums - Thread - Direct

Thanks for the information! I’ll circle back with the team!

Comment
    Aenwyn on Forums - Thread - Direct

:open_mouth: Oh no! I’ve let our team know. As we’re a little late to this thread, can you confirm if this is still an issue or if a relog fixed it?

Comment
    Aenwyn on Forums - Thread - Direct

We appreciate the feedback! Thank you for the video! We’ll check it out!