Blizz_Agilhardt

Hey friends, thanks to your reports and replays, we were able to hotfix this crash with an update that is live now.

I couldn’t agree more. It’s a very big deal, and my top priority. Keep sending in reports, replays, information about what you were doing, who you were playing against, and all that. It’s very helpful. The more data we have the better we’ll be able to find the root cause and get a fix out so you can get back to playing.

In...

Today’s patch brings Metal back to Mac. There are a few known issues including early game stuttering and black render halos which we are working to resolve now. We have seen performance significantly improve over time, even between restarts of the game and of the OS. Please play it, give it a few games to smooth out, and let us know your experience. Thanks!

I would expect the stalls to return for a time after changing graphics quality settings, with the same effect of it getting better over time. Depending on how macOS is managing its Metal cache, the stalls may or may not return after switching back to previous settings.

Got it, thanks for the report. This is very helpful.

My experience of the stuttering improvement over time was that it was permanent, so please let us know your experience as you play games during the course of PTR and especially if it gets better or worse with the official 48 patch when compared to PTR. I’m keeping a close eye on it and what we really need right now is data.

That the performance got better over time, even after restarting the client, actually made finding the core issue much more difficult as it would seem to go away after a few debugging sessions. I was ultimately able to find the root cause by performing clean installs of macOS every couple days to allow me to capture the worst stalls again.

Th...