Braddock512

Braddock512



12 Mar

Comment

Originally posted by Spooky_Plankton

Since getting level 50 I havent recieved any company coins from levels and Im at level 58 rn.

When am I going to get the coins?

Have you opened a ticket with EA Help at http://help.ea.com? If so, what’s the case number?


11 Mar

Comment

Originally posted by fuckin_anti_pope

If I could give them all different skins that would be sick. But whatever, thanks again for helping! Have a nice day!

You can.

Comment

Originally posted by fuckin_anti_pope

It doesn't. But I can choose between three Lugers. Doesn't bother me, doesn't need the extra work to remove them. It's just funny and wanted to note that to clearify that the person indeed did his job very well :D

LOL

Comment

Originally posted by IFrike

I am missing CC from my previous level-ups and I am confident that I am missing XP from a lot of matches during the previous weekend.

Edit: After playing two rounds my XP increased by a pretty big chunk so that might be sorted. Still no CC, though.

Try ranking up to the next level. Seeing more and more folks mention that when they hit the next level, CC and missing XP, etc. pops.

Keep me posted on your progress.

Comment

Originally posted by LazerMario

What if we are max level on the class ? I'm level 20 support and I never got the Bren..

Have you completed a full round since the server deploy? If so, have you ranked up your soldier? Either should force a call to the stats engine to verify the client is synced properly and should resolve it.

If not, hit up EA Help at http://help.ea.com and they can grant the missing Bren by verifying your stats.

Comment

Originally posted by fuckin_anti_pope

Another thing I see now. The guy from the second case I send you seemed to really have added the weapons to my inventory but they just weren't shown. I got three Luger P08s now lol. Nothing that bothers me but something I just wanted to note :D

Oy. So they added it, then it probably properly granted because of ranking. Well, we can remove the extraneous ones, but it shouldn't affect your ability to use them or whatnot. Let me know.

Comment

Originally posted by 92ollie92

Thanks Braddock for quick feedback. I meant the regular class ranks 1-20. Some weapons like STG-44, MP-40 are locked to a certain class rank. I know that there was a bug, when a player left mid round while achieving the rank, the game still had it locked. At next level up was unlocked. Will ask him to give it a try again and level up. Will let you know. Thanks for the tip !

Excellent. Yeah, keep me posted. I'm gathering info for the team on this.

Comment

Originally posted by 92ollie92

I asked my friend to buy BFV on sale to join us in multiplayer. He's lvl 10 and all the guns are still locked, even if he passed the required rank. Read on forums, that it is a year old bug and they just can't fix it. EA support did nothing....so, what should we do ? This game is really pushing me and my teammates to other games.

If you're referring to his Soldier Rank, the unlocks for levels 1-10 include customization for vehicles.
If he's ranked up a CLASS (Assault, Medic, Support, or Recon), we recently had a bug that affected EOR reports and a server-side fix was rolled out today to address this.
He'll need to rank up that Class one more level and it should "pop" with the missing rewards for his previous levels.

EA support did nothing....so, what should we do ?

While I won't discuss another player's account with you, have your friend reply with any case numbers he has from contacting EA Help.

Comment

As noted in This Week in Battlefield as well as a couple posts from PartWelsh, a server-side fix rolled out this morning.

If you are missing Class Rank unlocks, complete a round (and rank up the Class) and all your missing Class Unlocks should drop. You should be able to do this with a Soldier Rank up.

If you need more help, contact EA Help at http://help.ea.com and they can check your account for you.

Comment

Originally posted by fuckin_anti_pope

Leveled up my assault now and it worked! Thank you for the help! I can finally play my beloved Gewehr 43!

Excellent. Thanks for letting me know!

Comment

Originally posted by fuckin_anti_pope

I played 3 rounds before getting bored and frustrated again, idk if I leveled up but I guess not. Might check it soon if that works!

Try to focus on leveling your class (if you're missing class weapons) and your soldier.

Let me know how it works out for you. I'll still be forwarding over the info you provided so they can dig in. Thanks, bud!

Comment

Talked with the team this morning about this - after raising the issue a few times via Slack, email, and our weekly reports.

Basically, there is an internal roadmap for the Armory to release new items, refresh/re-feature previous items, and to bring in more Vehicle Dressing items. Over the next few weeks you should see some changes in the Armory to reflect this, such as new soldier skins, vehicle dressings, etc. I've also confirmed that there will be some BOINS-only dressings (such as Epic and Legendary), but there will be quite a few that are CC/BOINS (meaning you can use Company Coin OR BOINS to purchase the items).

One of the limitations with the Armory is the amount of items that can be put there - there's limited real estate in the Armory UI so they have to make decisions based on various factors - which include cost (BOINS or CC, or both), player acquisition rates (how popular was X last time it was featured?), etc.

Comment

Originally posted by fuckin_anti_pope

Thank you

For sure. I know it's frustrating - I'm with you on that - and I appreciate the information you provided so we can see what's going on.

Comment

Originally posted by fuckin_anti_pope

Started playing this game last week. Don't have ANY weapons unlocked because of this f**king bug. I'm getting really tired of DICE embarrasing bullshit. How can you be so incompetent? And now the fix for that has been pushed back ANOTHER f**kING DAY TO TOMORROW! God I start to hate these developers. Why can't they be like the Battlefront II Team? They get shit done and bugs get adressed really quick most of the time

The fix was rolled out this morning.
Have you completed a full round since the old servers were decommissioned? Have you ranked up your class and/or soldier? When you next rank up, those unlocks should come through.

Comment

Originally posted by dawsintron

This update is supposed to fix it but don’t hold your breath. I’m in the same boat as you. It’ll be a miracle if the unlocks ever work.

Have you contacted EA Help to review the account and assist?

If so, what's the case number? If not, what platform are you on and what is your gamertag/EA ID (not email)?

Comment

Originally posted by dampgrandpa

Is there a way to get the weapons and other rewards that I'm supposed to get as I level my classes up? I haven't gotten any medic class rewards, even though I'm medic lvl 10 and have only gotten some of the rewards for the other classes?

It just says that the items are available on level 1, 3, 5 etc. I've seen people sharing about this problem but haven't seen a solution for it. I've deleted and re-downloaded the game and obviously have re-started it.

Am I going to be stuck with the first two class weapons forever?

Have you ranked up your Medic class since the server maintenace? When ranking up, the data service searches for any unlocks and should apply them with your next class rank up.

Comment

Originally posted by mokostruck

Eors are working but still can't get level 20 unlock weapons

Have you contacted EA Help to review the account and assist? If so, what's the case number? If not, what platform are you on and what is your gamertag/EA ID (not email)?

Comment

Originally posted by AirNSpace

So after playing around after the update was applied like was suggested with previous posts on the EOR bug topic, I did not completely get all the rewards for the weapons I ranked up while I was experiencing the bug, only the weapon I used in the round. Am I seriously going to need to rank up again each weapon I used while I was experiencing the bug?

Have you contacted EA Help to review the account and assist? If so, what's the case number? If not, what platform are you on and what is your gamertag/EA ID (not email)?

Comment

Originally posted by fuckin_anti_pope

Yes.

57132511 and #57103941

The first one was more helpful and gave me info about the fixes etc.

The second told me he had unlocked the weapons for me but nothing happend at all

Thank you. I'll have QA look at this. For the most part, we're seeing folks are fine, but I want to share these details so we can investigate further.

Will keep you posted when I have any update to share.