Support Email Response Delays

We've had a massive amount of players logging into Path of Exile 2 since launch, which has been amazing to see! Unfortunately, such a huge influx of players also generates an enormous amount of support requests.

Despite their best efforts, we're currently looking at turn around times that are much longer than expected on new emails, where we'd usually be aiming for responses within the same day, if not the same hour.

We are currently hiring new people for support to be able to handle the increased load so that we can decrease the backlog as soon as possible.

If you have submitted a ticket with the Support team, please do not send follow up messages to check on the status of your request, as this can create further delays. Please be assured that if you're waiting for a response from our Support team, they'll get back to you as soon as huma... Read more

Support Email Response Delays

We've had a massive amount of players logging into Path of Exile 2 since launch, which has been amazing to see! Unfortunately, such a huge influx of players also generates an enormous amount of support requests.

Despite their best efforts, we're currently looking at turn around times that are much longer than expected on new emails, where we'd usually be aiming for responses within the same day, if not the same hour.

We are currently hiring new people for support to be able to handle the increased load so that we can decrease the backlog as soon as possible.

If you have submitted a ticket with the Support team, please do not send follow up messages to check on the status of your request, as this can create further delays. Please be assured that if you're waiting for a response from our Support team, they'll get back to you as soon as huma... Read more

Hi everyone. The launch weekend has been a blast. We've really enjoyed seeing all of you get your hands on the game and finally try out the project we have been working on for so long.

But now that the launch weekend is over it's time for us to look at the feedback and make some changes. There are lots more things coming. The list in this post are some of the things we felt needed to be more urgently addressed.

Some of these changes have already been deployed without a realm restart, others will be deployed in an upcoming patch.

Dodge Roll Changes

A lot of players have expressed frustration about being trapped in by monsters. While it is intended that monsters are able to trap and kill you, we felt that the frequency of this was a little too high.

We will be deploying the following changes ... Read more

Hi everyone. The launch weekend has been a blast. We've really enjoyed seeing all of you get your hands on the game and finally try out the project we have been working on for so long.

But now that the launch weekend is over it's time for us to look at the feedback and make some changes. There are lots more things coming. The list in this post are some of the things we felt needed to be more urgently addressed.

Some of these changes have already been deployed without a realm restart, others will be deployed in an upcoming patch.

Dodge Roll Changes

A lot of players have expressed frustration about being trapped in by monsters. While it is intended that monsters are able to trap and kill you, we felt that the frequency of this was a little too high.

We will be deploying the following changes ... Read more

Path of Exile 2 Early Access Launch - Live Updates 🔴

Path of Exile 2 has launched into Early Access! We'll be updating this thread live throughout the day with any relevant info you may need about the game's deployment. You can also follow us on X for updates if the site is unavailable. The times below are displayed in your local time but you will need to be logged in to view them. The latest updates will be at the top.

If you want to join Early Access, check out the new ... Read more

Path of Exile 2 Early Access Launch - Live Updates 🔴

Path of Exile 2 has launched into Early Access! We'll be updating this thread live throughout the day with any relevant info you may need about the game's deployment. You can also follow us on X for updates if the site is unavailable. The times below are displayed in your local time but you will need to be logged in to view them. The latest updates will be at the top.

If you want to join Early Access, check out the new ... Read more

Your execution is set for December 6, will you fight for your life or let the Executioner take you?



Corruption has returned to Wraeclast, the Count of Ogham, tempted by promises of power, intends to harness it once more. Before you begin on your path to cleanse it once more as a Monk, Ranger, Warrior, Mercenary, Witch or Sorceress, we urge you to peruse this launch guide and let it aid you.



Path of Exile 2’s Early Access will go live on December 6th, at 11 am PST. For a helpful guide to see where it goes live across the world, see our global release map here:



... Read more

Your execution is set for December 6, will you fight for your life or let the Executioner take you?



Corruption has returned to Wraeclast, the Count of Ogham, tempted by promises of power, intends to harness it once more. Before you begin on your path to cleanse it once more as a Monk, Ranger, Warrior, Mercenary, Witch or Sorceress, we urge you to peruse this launch guide and let it aid you.



Path of Exile 2’s Early Access will go live on December 6th, at 11 am PST. For a helpful guide to see where it goes live across the world, see our global release map here:



... Read more

At the start of Early Access in Path of Exile 2 each of the 6 Character Classes will have 2 Ascendancy Classes available. To help you choose your path, we’re revealing all 12 Ascendancies in this news post.

The Sorceress

Stormweaver Chronomancer

The Warrior

Titan ... Read more

At the start of Early Access in Path of Exile 2 each of the 6 Character Classes will have 2 Ascendancy Classes available. To help you choose your path, we’re revealing all 12 Ascendancies in this news post.

The Sorceress

Stormweaver Chronomancer

The Warrior

Titan ... Read more

To celebrate the launch of Path of Exile 2 in Early Access, we'll be running two weeks of Twitch Drops starting from December 6th!

Week 1 Twitch Drops - Energising Bolt Flask Effect and Halo of the Righteous Helmet Attachment

Start Time: December 6th 11 am PST (Dec 06, 2024 2:00 PM (EST) in your local time)
End Time: December 14th 12am PST (Dec 14, 2024 3:00 AM (EST))

You will get the Energising Bolt Flask Effect and Halo of the Righteous Helmet Attachment after 3 hours of accumulated watch time on any channel streaming Path of Exile 2 during the first week of Early Access.

Week 2 Twitch Drops - Temporal Lord's Portal Effect

Start Time: December 14th 12am PST (Dec 14, 2024 3:00 AM (EST))
... Read more

To celebrate the launch of Path of Exile 2 in Early Access, we'll be running two weeks of Twitch Drops starting from December 6th!

Week 1 Twitch Drops - Energising Bolt Flask Effect and Halo of the Righteous Helmet Attachment

Start Time: December 6th 11 am PST (Dec 06, 2024 1:00 PM (CST) in your local time)
End Time: December 14th 12am PST (Dec 14, 2024 2:00 AM (CST))

You will get the Energising Bolt Flask Effect and Halo of the Righteous Helmet Attachment after 3 hours of accumulated watch time on any channel streaming Path of Exile 2 during the first week of Early Access.

Week 2 Twitch Drops - Temporal Lord's Portal Effect

Start Time: December 14th 12am PST (Dec 14, 2024 2:00 AM (CST))
... Read more