GM_Stinger

This is a constant battle that we are fighting. We spot a pattern of a popular Bots or RMT method, we start swinging the ban hammer left, right and center and in just short amount of time those bad guys adjust and it takes us a while to see that the pattern has changed, do some changes on our end to uncover a new method and start issuing bans again. So the effort of the Team is constant. We are also supported by the PX Tools programmers who are making changes to our current tools and are working on the new ones, all that will make our effort easier and more efficient.
The bad guys just come back and it is really a constant battle that we are fighting right now. And that actually shows that we do make a dent as we force the bad guys to change which means that we are disturbing the ISK supply to the black market. But this is not something that can be done in a week or even a month, this is a long battle of attrition.

What about them? It’s Jita man!

But on serious note, those chat bots that you might have in mind, this is something we are not looking at right now as there are other bots out there that need all of our attention.

But if you see somebody obvious, or a player who is really spamming, like if you see a behavior in the game, not just in Jita local, please report it to us via a Support Ticket so our GM’s and us can take a look at it, investigate and take appropriate actions.

Hello and welcome back to the forums, I have been expecting you.
Its not as simple as just looking at the hours of activity per day and locking and what ship type is being used and deciding if this is a bot or not.

Team Security changed a few things when it comes to bot detection. Now we investigate the bots (or the characters that are controlled by an automation) much more deeper. We consider multiple things before making the decision to take action or not and if we take action, what type of the action do we want to take, do we remove that specific account immediately and forever from the game or do we issue a temporary suspension to send a message.

This is all done to make sure we do not punish actual players. We are working very hard to make sure there are no false positives. Because a false positive suspension from the game is very bad for everyone as this would mean the following few things:

• Not guilty player gets punished
• There is a fla...

Thank you for your post and explaining the situation that you have encountered.
However, your description does not exactly point to a BOT being used.
What you are describing looks more like input broadcasting, meaning that players can pilot multiple characters (aka multiple ships) in the same time. While the BOTs that are around are very sophisticated, they are still not able to participate in PVP to the extend you are describing.

So in this case, there was an actual player involved who was doing input broadcasting. Is this a violation on EULA and TOS, yes for sure. But the best way to bring this to our attention is to submit a ...