Hello,
You should have received your reward if you were in the top 150 for the festival or were in the same clan as one of the top 3 for the server.
If that was the case and you didn't get anything, please contact Support for assistance:
https://support.lineage2.com/hc/en-us
Thank you.
Hello,
Please contact Customer Support so they can troubleshoot the issue with you:
Hello,
I've just checked and was able to reach the Submit Ticket page. In the meantime you can contact Support by writing directly to [email protected]
Hello,
Please feel free to contact Support about this issue so they can troubleshoot it with you: https://support.lineage2.com/hc/en-us
Hello,
There was an issue with the promotion. If you have an unredeemed code please contact Customer Support before the original expiration date and they will be able to help.
Hello,
You can contact Support by writing to [email protected]
Hello,
Please understand that we do not have the means here on the forums to look into ingame situations. This kind of report can only be dealt with by Customer Support.
In any case, please do not incriminate specific players in this type of discussions. Again, we do not have any means here on the forums to check either parties' claims.
Thank you for your understanding.
Hello,
Have you contacted Support about this issue ? https://support.lineage2.com/hc/en-us
Please contact Support with this info so they can troubleshoot it for you: https://support.lineage2.com/hc/en-us
Hello,
Please contact our Support team so they can troubleshoot this issue with you: https://support.lineage2.com/hc/en-us
Hello,
Please contact our Support team by writing to [email protected]
Hello,
Please report to Support with this info, there isn't much we can do with it here on the forums: https://support.lineage2.com/hc/en-us
Thank you 
Hello,
Very sorry to read you're encountering connection issues on this special day. It doesn't seem widespread though so I would advice contacting Support if you're still experiencing the issue. https://support.lineage2.com/hc/en-us
Merry Christmas !!! 
Merry Christmas everyone !
Hello,
Please contact Support so they troubleshoot the issue with you: https://support.lineage2.com/hc/en-us
Please contact Support if you have connectivity issues so they can troubleshoot it with you.
Please contact Support about this issue if you haven't already: https://support.lineage2.com/hc/en-us
36 minutes ago, Oestemnet said:Considering i had not enough coins until i noticed it, yeah im sure i did not craft them...
Again, please contact Customer Support. They'll be able to look into it.
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