Hyunkel

Hyunkel



29 Jun

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

You should have received your reward if you were in the top 150 for the festival or were in the same clan as one of the top 3 for the server.

If that was the case and you didn't get anything, please contact Support for assistance:

https://support.lineage2.com/hc/en-us

Thank you.


14 Jun

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Please contact Customer Support so they can troubleshoot the issue with you:

https://support.lineage2.com/hc/en-us


24 May

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

I've just checked and was able to reach the Submit Ticket page. In the meantime you can contact Support by writing directly to support@ncsoft.com


18 May

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Please feel free to contact Support about this issue so they can troubleshoot it with you: https://support.lineage2.com/hc/en-us


09 May

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

There was an issue with the promotion. If you have an unredeemed code please contact Customer Support before the original expiration date and they will be able to help.


06 Apr

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

You can contact Support by writing to support@ncsoft.com


21 Feb

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Please understand that we do not have the means here on the forums to look into ingame situations. This kind of report can only be dealt with by Customer Support.

In any case, please do not incriminate specific players in this type of discussions. Again, we do not have any means here on the forums to check either parties' claims.

Thank you for your understanding.


08 Feb

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Have you contacted Support about this issue ? https://support.lineage2.com/hc/en-us


01 Feb

Comment
    Hyunkel on Forums - Thread - Direct

Please contact Support with this info so they can troubleshoot it for you: https://support.lineage2.com/hc/en-us


03 Jan

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Please contact our Support team so they can troubleshoot this issue with you: https://support.lineage2.com/hc/en-us 

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Please contact our Support team by writing to support@ncsoft.com


28 Dec

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Please report to Support with this info, there isn't much we can do with it here on the forums: https://support.lineage2.com/hc/en-us

Thank you :)


25 Dec

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Very sorry to read you're encountering connection issues on this special day. It doesn't seem widespread though so I would advice contacting Support if you're still experiencing the issue. https://support.lineage2.com/hc/en-us

Comment
    Hyunkel on Forums - Thread - Direct

Merry Christmas !!! 🌲🎅❤️

Comment
    Hyunkel on Forums - Thread - Direct

Merry Christmas everyone ! 🌲🎅❤️


21 Dec

Comment
    Hyunkel on Forums - Thread - Direct

Hello,

Please contact Support so they troubleshoot the issue with you: https://support.lineage2.com/hc/en-us


13 Dec

Comment
    Hyunkel on Forums - Thread - Direct

Please contact Support if you have connectivity issues so they can troubleshoot it with you.

https://support.lineage2.com/hc/en-us


30 Nov

Comment
    Hyunkel on Forums - Thread - Direct

Please contact Support about this issue if you haven't already: https://support.lineage2.com/hc/en-us


23 Nov

Comment
    Hyunkel on Forums - Thread - Direct
3 hours ago, R0Y4L said:

@Juji  @Hime server transfer was closed? I didnt see any news from Staff here in forum about it.

Its not enabled in website for purchase.

Transfers should be back tomorrow ...

Read more
Comment
    Hyunkel on Forums - Thread - Direct
36 minutes ago, Oestemnet said:

Considering i had not enough coins until i noticed it, yeah im sure i did not craft them...

Again, please contact Customer Support. They'll be able to look into it.