Hello @ZOMGitsEPIC,
Hope your day is well, I researched to see if this was escalated but did not fine any open cases, can you please contact us through live chat, it has to be done through live chat because they need personal information to create the ticket, I am not able on the forums. Also give them this forum link and tell them to create a ticket of a bug report, Contact Us | Amazon Games
Have a lovely day ...
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