Lyca

Lyca



31 Aug

Comment
    Lyca on Forums - Thread - Direct
I did not say that.

I said, when you charge back, even though you can't refund anymore. There is nothing wrong with asking for a refund. I also didn't threaten you in any way I only explained that "charging back" is a bad idea.

The help and support section was always private as we handle everything privately there. There is also no need to make several threads about your refund request. There is nothing we can do here anyway for ya as you need to talk to Xsolla about it.  

29 Aug

Comment
    Lyca on Forums - Thread - Direct
You can't post in the news section as a backer :D  
Comment
    Lyca on Forums - Thread - Direct
Sadly it is not allowed to buy/sell on the forums.

Sorry.  
Comment
    Lyca on Forums - Thread - Direct
Okay. I see. Please write me in a private message, your email address and we will look into it. A screenshot of your order page would be good as well.  
Comment
    Lyca on Forums - Thread - Direct
Ohh, my bad. I thought you had technical issues.

When you followed the steps for the backer role on the forums, I am sure it doesn't take long ;)  

28 Aug

Comment
    Lyca on Forums - Thread - Direct
Yeah please not here as it breaks NDA. What is your problem with discord? :)  
Comment
    Lyca on Forums - Thread - Direct
Yes but when some backers do not sign it, they are still backers but didn't sign the NDA.  
Comment
    Lyca on Forums - Thread - Direct
The thing is not every backer has signed the NDA.

Everyone is welcome and should give their honest opinion so the devs can improve the game and fix the bugs that are there. ;) It just needs to be done in the right place.  
Comment
    Lyca on Forums - Thread - Direct
Those questions are fine as they were asked before and they are public knowledge. ;)

Female models are in the work.
The controller support is very basic, it will be being worked on. Just not a high priority right now.  
Comment
    Lyca on Forums - Thread - Direct
The NDA is there for a reason and will be enforced in that way. People agreed to it when they first started the game and it is a legal document. ;)

That there would be an NDA was very clear beforehand. You can definitely voice your opinions on the game and give us improvements, bug reports, feedback, constructive criticism but it needs to be in the appropriate place. We have NDA channels in discord and we have a section on the forums for bug reports etc.

There is not much anything else to say to it. That is how it is. ;)  

27 Aug

Comment
    Lyca on Forums - Thread - Direct
Sadly no screenshots, maps etc allowed as before said. Keep the NDA in mind ;)  

26 Aug

Comment
    Lyca on Forums - Thread - Direct
mastapetz said: Well I still am waiting for the bot to give me the all clear for NDA channels
Yeah I am not sure, most of the people got it. I don't know why the bot doesn't like doing it sometimes. Hopefully it gets fixed. ;)  
Comment
    Lyca on Forums - Thread - Direct
There are NDA channels in discord that are open for a little bit now. ;)  
Comment
    Lyca on Forums - Thread - Direct
Please write in english only cause otherwise nobody can answer you.

Are you missing keys?  
Comment
    Lyca on Forums - Thread - Direct
For backer role on the forums, please look here:

Attention Backers!

Hello backers! If you are a non backer this announcement means absolutely nothing. But if you are a backer. Keep reading. Some with the wondering eye may have noticed a new setting popped up ages ago here: If you throw in your backer e-mail there. Log back into... playdeadmatter.com... Read more
Comment
    Lyca on Forums - Thread - Direct
SpecOpsTV said: My backer roles are active on forums and not in discord.
Please delete whatever you have written as your discord name on your QI profile, type it again. Make sure there are no hidden spaces and press enter. Log out and back in on QI and it should work. There are no backer channels atm though. You should have a NDA -role as well on discord when you signed the NDA.  
Comment
    Lyca on Forums - Thread - Direct
Malice said: Is it just me or are the help forums empty?
You only see your own threads.  

25 Jul

Comment
    Lyca on Forums - Thread - Direct
Yes Nitrado is the official partner of DM. But you can also rent anywhere you want. ;)  

24 Jul

Comment
    Lyca on Forums - Thread - Direct
Later down the line, yes. ;)