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Hello,
Can you provide some more details? What was the board state before encountering the issue? What was the order of cards played before encountering the issue? Were you on mobile or desktop?
Happy Gaming
Hello,
Can you provide some more details? What was the board state before encountering the issue? What was the order of cards played before encountering the issue? Were you on mobile or desktop?
Happy Gaming
Hello,
Can you provide some more details? What was the board state before encountering the issue? What was the order of cards played before encountering the issue? Were you on mobile or desktop?
Happy Gaming
Hello,
Are you able to log in on a PC or Mac and try deleting the decks?
Happy Gaming
Hello,
Can you give provide some more details? What OS or device are you on when encountering this?
Happy Gaming
Hello,
Can you give provide some more details? Which mercenaries were in your party and what ability were used to get the deathblow?
Happy Gaming
Hello,
Can you provide some more details, what OS or device were you on and which mode were you playing in?
Happy Gaming
Hello,
Can you give us some more context? How did you get Sylvanas skin and which skins are you missing?
Happy Gaming
Thank you Cece. I’ll have our team look at it.
Happy gaming
Hello,
Can you give any more context of which cards were played or screenshots?
Happy Gaming
Hello,
If you are having issues with your Duels session and not able to end or start a new run, please head over to our support page and get in touch with our support group to see if they can be of assistance.
https://us.battle.net/support/en/help/product/hearthstone/1398/2007/solution
Happy Gaming