OWMatt-1513

Hello again! Go to Nvidia’s website, click “Drivers” in the menu bar. Click the “GeForce Experience” link. Click “Download Now”. Once it downloads, install it.

-matt

Hello! Please update to the latest GeForce Experience application, we believe that will resolve this issue.

-matt

Hello everyone, it would help us a lot if you could post your dxdiag info in thread. Also, please if one of you could take a screenshot of the error message you’re seeing, that would help us as well.

-Matt

Hello again everyone. Thanks so much for your help. If you haven’t already, let your battlenet update the Overwatch 2 client to 2.11.1.1.128150.

Hi again - Thanks for posting your dxdiag’s. Keep them coming! Please, if you could include the full dxdiag file, it will help us to better identify what is going on here.

Hello, Sorry you are experiencing those issues. Please could you share some details about your system? A dxdiag would be ideal.

Thanks!

Hello,
If you could, please make sure you’ve updated to the latest OW2 client build in Steam (released today 7/24), which is 2.11.1.1.128150. After you’ve updated, please let me know if you’re still experiencing this issue.
-matt

Hello! This is a new file that ships with Overwatch and is intended to be installed.

Hello, we just now released a pc client update that should resolve this issue for you. Please make sure you’ve patched to build 125747, give it another shot and let us know if you still see this happening.

Hi all, this fix was published with today’s client patch. Sorry for the inconvenience.

Sorry folks - I was referring to our next client update patch, which is a lot different than today’s hotfix balance update. Expect it to land later next week, but no guarantee on that timing.

Hello again. We have a fix for this in our next patch release.

Hello! Thanks for this report. We are looking into options for resolving this ASAP.

-matt

This should be resolved now, please give it a try! Sorry about that.