PezRadar

PezRadar



12 May

Post
    PezRadar on Forums - Thread - Direct

NVIDIA DLSS options may not be available on the initial start of Server Slam for this weekend. A new client patch will be available early Friday afternoon Pacific Time to add this feature.

We expect no service disruptions to users when this patch rolls out and users can grab this update the next time they restart their client once it becomes available.


26 Mar

Comment
    PezRadar on Forums - Thread - Direct

Happy Sunday all -

Overnight and this morning have been pretty clear minus a disruption that impacted a small subset of players that the team discovered. There are some additional backend server rolls that have been occurring to address this with minimal or no impact to players and connections. These will continue on through the early afternoon.

Comment
    PezRadar on Forums - Thread - Direct

Hi everyone -

Final update this evening from the War Room. The team got the hotfix out across all regions. Queue times and servers are looking good across the board and for the Ashava events tonight and early tomorrow morning.

We will be monitoring throughout the night and provide any updates if needed tomorrow.

Thanks again for all the wonderful feedback and bug reporting throughout this beta.

Comment
    PezRadar on Forums - Thread - Direct

Happy Saturday evening everyone -

The team earlier this afternoon was able to successfully stabilize some of the player drops we were seeing from this morning. This has allowed us to alleviate queue times for all players.

We have another backend hotfix that we will be aiming to deploy later this evening to help out with further server stabilization. The deployment of this hotfix may disrupt some connections but is needed for the betterment of the beta through Sunday.

We will provide further updates when available. Thanks again and please continue posting about bugs and feedback in the forums.


25 Mar

Comment
    PezRadar on Forums - Thread - Direct

Hello everyone -

This morning the team has been performing some rolling restarts on some services behind the scenes and a few additional hotfixes. The intended goal is to improve performance, but there may be some intermittent disconnects for users while we perform these updates. We will have another update later today.

Thanks again for your patience, feedback and excitement around the beta this weekend.

Comment
    PezRadar on Forums - Thread - Direct

Added in a note regarding Necromancer luminance levels.

  • Necromancer summons luminance levels are not fully finalized. They will be adjusted for launch.
Comment
    PezRadar on Forums - Thread - Direct

Removed our Fullscreen alt-tab issue after the patch last night and have added an item regarding Necromancer summons and their luminance levels.

  • Necromancer summons luminance levels are not fully finalized. They will be adjusted for launch.
Comment
    PezRadar on Forums - Thread - Direct

Hello again!

One last update for the evening. We have released another client patch for PC. This one addresses an issue where Fullscreen users on Windows were running into crashes while alt-tabbing.

Thank you again and we will be back tomorrow with any additional updates.

Comment
    PezRadar on Forums - Thread - Direct

We have released another client patch for PC. This addresses a Fullscreen crash issue that users reported earlier today.

  • Addressed an issue with the PC client crashing when in Fullscreen mode. This mode will be disabled for the beta. Windowed and Windowed (Fullscreen) will be the only options on PC Beta.

If you want to use a resolution lower than the desktop resolution:

  • Use the resolution percentage slider in the video options to drop the render resolution if the native resolution is too demanding.

If you want your cursor to stay within your window:

  • Use the Lock Cursor option in the graphics settings.
Comment
    PezRadar on Forums - Thread - Direct

Hello everyone -

Just a quick update from the Diablo team.

We have pushed an update out to users that addresses the VO issues above.

We have also made some backend changes that we feel have alleviated some queue times. We will be continuing to work on issues through the evening.

Thank you again for the feedback during Open Beta.

Comment
    PezRadar on Forums - Thread - Direct

We have released a backend patch that players can grab the next time they open Diablo IV.

This update will address an issue that began with Open Beta this morning.

  • Addressed an issue where players who were unable to hear voice dialogue in-game. This fix will allow for English dialogue to play in-game. Voice dialogue is only available in English for the Open Beta but will be available in other locales at launch.
Comment
    PezRadar on Forums - Thread - Direct

Hello everyone -

Diablo IV Open Beta has begun and we want to thank everyone for jumping back into the world of Sanctuary. These beta tests are a crucial part of our development and help us make the game experience better for everyone as we head toward launch in June. Today, we have seen more players than ever log into the game. We are excited to see all the enthusiasm about the game and the two new available classes for testing (Druid & Necromancer) this weekend.

We want to provide an update on some of the major items the team is currently working on after the start of Open Beta earlier this morning.

  • We are looking at an issue where players disconnect from the game and are unable to rejoin after disconnecting. This is tied to a few other items that players are experiencing such as party errors and some network performance issues in-game.
  • There is an issue where Windows users may run into a crash upon alt-tabbing while in Fullscreen. We do have a ...
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24 Mar

Comment
    PezRadar on Forums - Thread - Direct

Added in a note regarding Windows 11 and Fullscreen users.

  • Fullscreen users on Windows 11 may run into a crash by alt-tabbing in the Open Beta. Workarounds are noted here.
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    PezRadar on Forums - Thread - Direct

Thanks all - We are looking into this.

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    PezRadar on Forums - Thread - Direct

Hi all - Can I get regions you are located?

Are you getting sound effects but just not VO? Even in combat?

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    PezRadar on Forums - Thread - Direct

One additional client patch before beta will be addressing the issue below.

  • In-engine cinematics are now properly capped on framerate.
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    PezRadar on Forums - Thread - Direct

Added in the below issue before Open Beta.

  • There is currently an issue of imprinting Codex of Power effects on rare totems.
Comment
    PezRadar on Forums - Thread - Direct

Added in the below issue before Open Beta.

  • There is currently an issue of imprinting Codex of Power effects on rare totems.

23 Mar

Post
    PezRadar on Forums - Thread - Direct

Thank you to those who participated in the Early Access Beta. Betas are incredibly useful for the development team. They allow us to test things at a scale that we cannot test on our own, like server capacity, class balance, usability, accessibility, etc. This information is invaluable, ensuring that your experience at launch is as smooth as it can be. It’s also critically important for the development team to hear how players feel about the overall experience of Diablo IV.

With your help, we learned a lot during our Early Access Beta weekend. We intend to learn a lot more this weekend during our Open Beta, and we want to talk to you all about what you can expect and how your participation directly impacts Diablo IV development.

  1. Queue Times: When we open the gates again this Friday to absolutely everyone, we are expecting a lot of people. There will be lengthy queue times, particularly on Friday when we first launch and during peak regional windows. This past wee...
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    PezRadar on Forums - Thread - Direct

Team is looking into HDR items. Thanks for the notes and feedback