PhoenixMitra

Greetings Josee,

As Xiang already pointed out, please report this incident to our Support team via the Support tab above. They will be able to take a closer look.

The forum staff does not have the means to follow up on reports like this.

Greetings everybody,

The forum team does not have access to account information. Please direct questions about your accounts directly to the Support team by sending an email to appeal@ncsoft.com for a case like this.

Thank you!

Greetings RizeKashimiro,

Have you reached out to our Support team fro some trouble shooting assistance? If not, please do so by using the Support tab above.

Thank you!

Greetings Shikken,

Please get in touch with our Support team to find out what may be causing this. You can submit a ticket via the Support tab above.

Thank you!

Greetings factotum,

We are trying to take a closer look. Would you be so kind and submit a ticket to our Support team via the Support tab above to help us trouble shoot the issue?

Thank you!

Greetings everybody,

As WutWutWut and SerraCat already pointed out, posting these kind of reports with videos and names on the forum is a violation of our Code of Conduct. The correct way to submit reports like this is via ticket to our Support team, who in turn can initiate an investigation of the reported issue.

To submit a ticket, please click the Support tab above. Thank you in advance!

This thread has been moderated accordingly and will now be closed.

Greetings,

You may find this post helpful:

https://forums.lineage2.com/topic/18267-live-server-maintenance-wednesday-may-13-2020/?page=3&tab=comments#comment-123941

Please feel free to submit a ticket to our Support team, via the Support tab above.

Greetings Marzona,

Please ask our Support team for assistance. You can submit a ticket via the Support tab above.

Greetings SrLORD,

What did our Support team say? If you haven't contacted them yet, we highly suggest you do so for some trouble shooting assistance.

Greetings everybody,

It looks like the first emails are on their way. Please check your inbox for the verification code emails and make sure to also check your spam folder, just in case. Keep in mind, there may be a backlog and this may take a few moments.

We apologize for any inconvenience this may have caused and thank you for your patience while our team was working on solving this!

Greetings everybody,

As mentioned above, we are aware of the situation and looking into it. Thank you for your patience in the meantime.

Update: The first emails should be on the way. Please check your inbox and spam folder, but keep in mind that due to the backlog, this may take a few moments. Thank you for your patience, while our team worked on resolving this!

Greetings JIB,

As I posted on page 1, we are looking into this issue.

Greetings Pirotes,

This topic already exists here: https://forums.lineage2.com/topic/18422-account-verification-email/

Greetings everybody,

Thank you all for reporting this. Our team is taking a closer look as we speak.

Greetings everybody, 

Did you contact our Support team with this issue? If not, please do so by clicking the Support tab above and submitting a ticket.

Greetings everybody,

Let's stop the personal banter and keep this thread on topic. Thank you!

Greetings Ingwaz,

You may find this post helpful:

https://forums.lineage2.com/topic/18257-aden-tour-ends-tomorrow/?tab=comments#comment-123738

Greetings Brabbit3026,

Here is the post magistralis is referring to: https://forums.lineage2.com/topic/17571-character-creation-disabled-until-513/?tab=comments#comment-123344

Greetings everybody,

Posting screenshots of possibly suspicious in-game activity on the forums with the names visible is against the forum's Code of Conduct. These reports have to be submitted to our Support team to start an investigation. That's why you won't find them on the forum.

Greetings MissKitty,

If you think something is  not working right, please do submit a ticket, so the Support team can take a closer look.