TheWay

2 hours ago, TheWay said:

At the moment, players may have difficulties entering the game.

We are already working to fix this issue as fast as we can. We apologize for any inconvenience caused. Thank you for your patience and understanding.

The issue has been fixed.

2 hours ago, TheWay said:

At the moment, players may have difficulties entering the game.

We are already working to fix this issue as fast as we can. We apologize for any inconvenience caused. Thank you for your patience and understanding.

The issue has been fixed.

At the moment, players may have difficulties entering the game.

We are already working to fix this issue as fast as we can. We apologize for any inconvenience caused. Thank you for your patience and understanding.

At the moment, players may have difficulties entering the game.

We are already working to fix this issue as fast as we can. We apologize for any inconvenience caused. Thank you for your patience and understanding.

Hello Gentlemen,

can you please confirm that the issue still occurs for you?

@dannylee2078

Hello sir,

are you still having this issue?

The installation of the patch 0.12.4.6617 has begun!

The game will be unavailable for 3 hours.

The installation of the patch 0.12.4.6617 has begun!

The game will be unavailable for 3 hours.

@stefjken

Thank you for your report, sir. Our specialists will check it and will respond to you as soon as they will reach your ticket, sadly I can't test it myself, since I would be having too high ping to that server. Please be patient.

Please submit a report to our support center, Gentlemen, as I described in my previous message.

Our specialists will check it.

@stefjken

Since you only encounter it on this one map, then it can mean that there are not enough players at the time you are trying to match on the server for this location.

But please also contact our support center through the game launcher about this situation, our specialists will check it, you can see the instruction how to submit a report in the topic that I am sharing below:

@iupeco94 @iNanoFish

Gentlemen,

if you have a video evidence of the suspected cheater, then please post it in the topic that I am sharing below, but first please read the rules of that thread:

Also please note that name and shame is not allowed on our Forums.

Since the topic was answerd, I am locking it.

#Locked

@lhw3367751

Hello sir,

as Xarc wrote, we can get your items back, please make sure to change the password to both game and your mail, or for the security reasons also change the mail that your are having signed to your game. Also, as Xarc wrote too, please enable the  2 factor authentication for your account.

@Painecx

Hello sir,

please contact our support center through the game launcher about this issue, you can see the instruction how to submit a report in the topic that I am sharing below:

@NorthernFist

Hello sir,

I would recommend you to run the diagnostics to check the health of your disk, maybe something is wrong with it and it is causing it to get the 100% use just by one app.

@SuzuranCrow

Hello sir,

as a different user already wrote you for such cases you can use the https://www.escapefromtarkov.com/support or our support section of the Forums - ...

@kuracmc

Hello sir,

please contact our support center through the game launcher about this issue, you can see the instruction how to submit a report in the topic that I am sharing below:

Also a recorded video attached to the report (as a link) could be very helpful to identify the issue you are having.

@stefjken

Hello sir,

how many servers are you having selected in your game launcher? Or are you using the auto option?

Good day to all!

We, like most people in the world, support measures to combat the new global problem, coronavirus, and, at the end of last week, we moved to remote development. Everything went ok and we are almost fully operational from our homes.

The next small update version 12.4.2, which will contain several major freezes and stuttering fixes. Right after it we plan to prepare and release update 12.5, which will contain:

•  Quick healing feature (at the end of the raid)
• Post-effects settings (sharpness. color grading setting etc.)
• Some optics rendering optimizations
• Various bug fixes
• QoL improvements, such as the dependence of mouse sensitivity on the magnification of optics

Further development of the project is divided into patches - 12.6, 12.7, etc. So, the next patch 0.12.6 is also aimed at fixing bugs and optimization, but will...

Gentlemen,

please note that name and shame is not allowed on our Forums, if you have a video evidence for a player then please submit it in the thread that I am sharing below:

Before posting the video there, please read the rules of that thread.

Since the topic was answered, I am locking it.

#Locked