UbiBasset

UbiBasset



12 Jul

Comment
    UbiBasset on Support Forums - Thread - Direct
Hey Sid_LS, thanks for reaching out. Do you have any overlays turned on, such as the Discord overlay? Discord overlay can sometimes interfere. If you do have this turned on, please disable it and try launching your game again.

Let us know if that helps. If not, we'll be happy to continue troubleshooting this with you.

07 Jul

Comment
    UbiBasset on Support Forums - Thread - Direct
Originally Posted by cobo202
I wasted 2hrs just trying to boot the game, crashed every time, have taken all the steps
Hey cobo202. Can you let us know your PC's specs? Also, does the game just never launch on startup, or does it get to the menu or queue first before crashing?

05 Jul

Comment
    UbiBasset on Support Forums - Thread - Direct
Hey, thanks for reporting this! Can you please take a screenshot of what it looks like after alt+tabbing so I can report this up?
Comment
    UbiBasset on Support Forums - Thread - Direct
Hey TacT4c! We have discovered that this issue is likely due to having outdated GPU drivers. Can you please check your GPU for driver updates?
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    UbiBasset on Support Forums - Thread - Direct
Hi Rahat_1234. Sorry to hear you're experiencing a black screen issue. Can you please let us know what your PC's specs are?
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    UbiBasset on Support Forums - Thread - Direct
Hey DRUNKENDARRIC. Thanks for letting us know about this issue. I can definitely pass along your feedback - as it's strange that it isn't launching on your primary monitor. I'll report this up, and I hope you enjoy the game otherwise!
Comment
    UbiBasset on Support Forums - Thread - Direct
Thanks for updating us with your fix, GloVAT_JOB!

16 Mar

Comment
    UbiBasset on Support Forums - Thread - Direct
Hey Kira.org! Just to try and narrow this down to see if this is the same as a previously reported issue: were you able to complete the Downtown West mission to rescue Shawn and collect the SHD Tech cache there?
Comment
    UbiBasset on Support Forums - Thread - Direct
Thanks for clarifying guys! This particular SHD tech cache has been reported up and we are looking into it. We'll post updates when we have more info!
Comment
    UbiBasset on Support Forums - Thread - Direct
Hey Sarcastyx, thanks for reporting this. Are you able to reproduce this if you restart the game and complete the mission again?
Comment
    UbiBasset on Support Forums - Thread - Direct
Thanks for asking this question, Lowridah98. Here you can find the minimum requirements needed to play TD2. I'll also provide the following websites where you can check the current benchmark standings of any CPU or GPU you're thinking of getting against the system requirements. You can do this for any other game as well, provided you know their system requirements.

... Read more
Comment
    UbiBasset on Support Forums - Thread - Direct
The RX 580 would be fine running this game. It exceeds the requirements
Comment
    UbiBasset on Support Forums - Thread - Direct
Your CPU actually exceeds minimum requirements and meets the recommended, so upgrading the GPU should be sufficient enough for you to play the game.