gortag

gortag



26 Oct

Comment

Originally posted by Mark_VDB

Will you also be taking note of feedback given in this thread?

Yes. The surveys are in addition to the feedback the community team gathers from Reddit and other social channels.


25 Oct

Comment

Originally posted by SummerFloyd

Are they randomly chosen? And will players from both modes receive this survey?

The sample is designed so that it is representative of our players. So not fully random. In terms of today's survey is is a Fortnite Battle Royale focused survey. However, we do have a Save the World survey in the design stages at the moment, which will hopefully be going out soon.

Comment

Originally posted by RangerCarbide

I’d love to see a survey and do one. Why not just post a link to an online one on reddit so anyone that wants can contribute their feedback? I feel like you guys are missing out on a lot of valuable feedback by sending them out randomly.

Good question. The goal of the survey research is to get a representative sample of our player base for whatever question we are asking. So we don't just send it randomly. Unfortunately, if we just put a link online then that could skew the responses to one group or we may end up with people replying who are trolling and don't play the game.

As mentioned, the survey research and user experience testing are just two of our research methods. We and the community team are also paying attention to posts on social for feedback.

Comment

Originally posted by Mr_Odwin

Apart from verification emails I don't seem to get any emails from Epic. (I didn't get a season summary.)

I must have turned these off at some point when I was signing up, but now I'd be interested in completing surveys, and getting season summaries. Is there any way to turn email communication back on?

I couldn't see anything in my account settings.

Good question. At the moment the best way to opt-in to getting emails from us is to:

  1. Go to www.fortnite.com
  2. Login with your Epic Account (top right of the screen)
  3. Scroll all the way to the bottom of the page and click on the yellow "SIGN UP FOR FORTNITE NEWS" button near the bottom left of the screen (https://imgur.com/a/KrPAhOi)
Comment

Originally posted by ryanhill90

First of all love epic and fortnite forget all the critics moaning about bugs, glitches, something not working etc. It's by far the best game of our my generation (27 I am). So much fun is had each and every day by millions of people.

I only have 1 question... where is my survey? 😀

In a shocking coincidence we are sending a survey today. Perhaps today is your day!

Post

Hey folks!

I’m Ben, the User Experience Lead at Epic Games. My team helps to research the experience y’all are having when playing all of our games and we have been working with devs on Fortnite Save the World since it was early in development. The research takes many forms, but there are two methods I would like to talk about today specifically:

Surveys

We regularly send out surveys and we know that folks here are getting them because we see the posts here saying that they are fake and ways for people to steal your data! It is great that you are being cautious, keep that up. But, also keep an eye out for official communications from Epic, that is us and we want to hear from you. In fact, if you are an alpha player you have probably seen many of our surveys over the years! The feedback we have collected over that time been really valuable and we always want more.

Now, we know that our surveys are sometimes very long. That is becau...

Read more External link →
Post

Hey folks!

I’m Ben, the User Experience Lead at Epic Games. My team helps to research the experience y’all are having when playing our games. The research takes many forms, but there are two methods I would like to talk about today specifically:

Surveys

We regularly send out surveys and we know that folks here are getting them because we see the posts here saying that they are fake and ways for people to steal your data! It is great that you are being cautious, keep that up. But, also keep an eye out for official communications from Epic, that is us and we want to hear from you.

We are also aware that our surveys are sometimes very long. That is because we really want to know what you think and we want honest answers. To be clear, we want the brutal truth. We also ask about a wide range of topics (often across multiple different surveys), some of which may be weird or not seem relevant, but in all cases your feedback is incredibly ...

Read more External link →