jakeowaty

jakeowaty



06 Apr

Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Thank you very much for the report! I have logged a ticket in our database for further investigation.

Good luck on your future endeavors in CK3!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Thank you very much for the report! I have logged a ticket in our database for further investigation.

Could you provide us with your DXDiag, as well as the zip of the crash folder created after each crash? It'll help us in narrowing down the core issue.

Sorry you are experiencing issues with the game, I do wish you good luck on your future endeavors in CK3!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Thank you very much for the report! I have logged a ticket in our database for further investigation.

Good luck on your future endeavors in CK3!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hey there!

I've returned to say that indeed - we managed to find the issue and have now logged it into our database for fix. I cannot promise nor estimate when exactly we will manage to fix it, but I have prioritized it to make sure we get to it swiftly.

Thank you for your vigilance and, most importantly, patience!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Thank you very much for the report! I have logged a ticket in our database for further investigation.

Good luck on your future endeavors in CK3!  

05 Apr

Comment
NATOaster said: Slight problem with this is that threads marked 'As Designed' are usually locked immediately?

That shouldn't be the case, but if it is - feel free to report these to the respective QA who have locked the thread to keep them unlocked. We try to keep the conversation flowing, and sometimes it's not the QA is speaking, but we simply are the extensions of our internal dev team answering questions for you.

Please don't be getting mad at us! (Also, I unlocked your thread ;)... Read more
Comment
Chatoustikmou said: Great stuff ! Love to sneak peaks backstage.

Question about the bug report forum: there are long periods of time (sometimes months) when bug reports aren't flagged, which always leaves users wondering whether they are being parsed at all, and if it's even worth reporting more bugs. Any reason for this, and should we keep reporting?

Bonus question: what's the proper etiquette when QA flags a bug report As Designed, and you're pretty sure it's not so? A report I have in mind was about a Varangian Adventure war after which the character that used the CB kept one of its ini...
Read more

09 Mar

Comment
    jakeowaty on Support Forums - Thread - Direct
Hi @Ksaes!

We have managed to find a workaround for this issue.

Change MASK_SCALE to 0.5 in game/common/defines/jomini/mapeditor.txt, it should work again as expected.

Please, try that solution and let me know if this has been resolved for you!  

21 Feb

Comment
    jakeowaty on Support Forums - Thread - Direct
Thank you so much for your help!

I've forwarded your saves and information to the dev team now, hopefully we can figure out a fix!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hey @Cito87! We've been looking into the save and we have a suspicion that the save attached appears to be a save converted from 1.4.4 into 1.5.0.1. To confirm our suspicion, could you confirm that the save was started either on 1.4.4 or 1.5.0.1?

If the save has been started in 1.4.4, would you also be able to provide us with 1.4.4 save to help solving this case?

Thank you in advance!  

30 Nov


23 Nov

Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Thank you very much for the report! I have logged a ticket in our database for further investigation.

Good luck on your future endeavors in CK3!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Thank you very much for the report! I have logged a ticket in our database for further investigation.

Good luck on your future endeavors in CK3!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Thank you very much for the report! I have logged a ticket in our database for further investigation.

Good luck on your future endeavors in CK3!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Thanks for reporting this again. It seems that the previous issue ended up inconclusive, but I have reopened the ticket with new save for investigation.

Cheers!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

It seems like the ticket is a duplicate of https://forum.paradoxplaza.com/foru...ls-because-their-war-was-invalidated.1483483/. It has been reported in our database already.

In the future, if you come across such an issue, please check if there are any other tickets talking about the same issue already and upvote them so they are visible for us. Thank you!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Thank you very much for the report! I've logged it in our database for future investigation.

Good luck on your future endeavors!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there! Sorry for taking the time to get back to you!

Could you possibly upload a sample of a mod that would cause this issue to help with reproduction?

Thank you in advance!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Hi there!

Sorry for being a bit of a slowpoke - yes, we are aware of this issue. We are working tirelessly to bring up the quality of the game, so hang in there for a little while longer before we fix all issues!  
Comment
    jakeowaty on Support Forums - Thread - Direct
Yahello! Thanks for the report and link!

I have logged a ticket in our database for further investigation. Keep up the good work and keep enjoying the game!