Original Post — Direct link
about 2 years ago - /u/MoltonMontro - Direct link

The official Discord server is discord.gg/unturned.

There's also a ton of community servers. This subreddit has one, many of the larger server networks and content creators have one, there's a lot of servers dedicated to modding/plugins, and more! You can probably find a handful of these through Discord's "Discovery" feature.

4 months ago - /u/MoltonMontro - Direct link

Originally posted by TomatoGun

Hello! I have got a problem with Steam! Can i contact u somewhere? I See that u are SDG employee

Sorry, I don't think I understand. If you're having an issue with Steam, you should consider contacting Steam Support. https://help.steampowered.com/en/

4 months ago - /u/MoltonMontro - Direct link

Originally posted by TomatoGun

Hey man i need your help, can u answer me in DMs?

Sorry, this is a bit too vague. If you have an issue with Steam – I cannot help you with that, you should contact Steam Support. If you have an issue with Unturned, you're welcome to make a post on any of our official communities/forums (including the Discord server linked), email me, or create a support ticket. https://support.smartlydressedgames.com/hc/en-us

4 months ago - /u/MoltonMontro - Direct link

Originally posted by TomatoGun

I have been trying to contact you in DMs. I have been recently game banned from unturned after playing 3,350 hours.

Unfortunately, this isn't something I can directly help you with. Unturned uses the Valve Anti-Cheat and BattlEye Anti-Cheat to secure multiplayer servers.

VAC bans are distributed by Steam/Valve. They are permanent and non-appealable. BattlEye bans (or "game bans") are distributed by BattlEye. If you've been falsely banned, you should contact BattlEye Support. I cannot personally lift someone's ban. BattlEye will only accept an appeal if your account did not use any cheating software. https://www.battleye.com/support/

You can find more information here: https://support.smartlydressedgames.com/hc/en-us/articles/12082986788884-Multiplayer-bans

4 months ago - /u/MoltonMontro - Direct link

Originally posted by TomatoGun

It says I got banned by developer of the game

We do not personally administer bans. All game bans are distributed by BattlEye. Please refer to the links I've provided for more information.

4 months ago - /u/MoltonMontro - Direct link

Originally posted by TomatoGun

I have been already writing a message to battleye but without answer

If you've appealed to BattlEye Support and didn't receive a response after some time has passed, your appeal was most likely denied.