Original Post — Direct link

\"lost connection or host or steam network\" keeps coming up on my friends screens

-I made this on the unturned dedicated server

-I did port forward it

-I had to make a stupid login token and it still didn't work

-I did put in "+InternetServer/Myserver"

please tell me what to do, many others had the same problem but didn't get good answers.
I searched everywhere and I'm lost.
how can I try to fix it

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almost 2 years ago - /u/MoltonMontro - Direct link

Originally posted by fragglerock

So the support is 'you are on your own lol' nice.

Unfortunately, because this is a vague error that typically isn't caused by the game itself, I can't provide step-by-step instructions to fix it. It'd be easier to narrow down the actual issue first.

The linked support article gives advice on narrowing down the cause of the issue, which would make it easier to resolve (or if it's caused by something like your AV blocking it, then you would resolve it by creating a exception as mentioned in the support article).

If OP (or someone else) is unable to resolve the issue with just the relevant articles, they can file a support ticket from the website as well.

almost 2 years ago - /u/MoltonMontro - Direct link

Originally posted by fragglerock

Some kind of error must be possible, even if it is just the ip/port that the client is trying to connect on.

I could see what map the server was running, and even the player count just when I tried to join it would boot me off.

ports were confirmed open by telnet

Anyway another thing for others to try... we fixed it by undoing the port forwards and re-making them with UDP/TCP not just UDP.

I'm glad that you were ultimately able to resolve this issue on your own. I hope you and your friend were still able to have a fun time in spite of the problem.

The reason the error is fairly vague is because the game just cannot know where along the line the connection failed – just that it did (because the connection was never established). Note that the server info you see before joining is just from the Steam server list; you don't actually attempt to connect to the server until you actually click the button to join.

With that being said: it'd make sense to update the support article to provide more information regarding host-specific issues (e.g., how in this case it was a port forwarding issue). I'll make a note that the article should be tweaked further.

Thank you for sharing.