Original Post — Direct link

Title says it all, it doesn’t open, even when i run it as administrator, it gives the pop up, i click yes, it doesnt launch. Help

External link →
over 3 years ago - /u/ArmiesofZNight - Direct link

We're currently investigating reports on this. I don't have a direct fix or cause available at the moment. Will try to respond back with troubleshooting steps as soon as I get them.

over 3 years ago - /u/ArmiesofZNight - Direct link

Originally posted by ThickSpice

Look into the uninstall, the game showed 2.04 TB. Riot frigged up some how. Go figure

If you're seeing this on the add/remove programs screen, it's a visual bug and not representative of the actual disk space used.

over 3 years ago - /u/ArmiesofZNight - Direct link

Originally posted by ThickSpice

It says the same on multiple freinds pc's as well

If you go to the location it's installed in and right click and select properties, you'll see the actual size of the install. Mine shows 1.8TB as well on a drive that's less than 1TB.

We've not yet mastered transdimensional storage yet. Install's around 14gigs, I think. Not sure why it's showing the wrong number.

over 3 years ago - /u/ArmiesofZNight - Direct link

Originally posted by SonBeastyus

Ok thank you, also, are there any updates on being able to select what skin upgrade you want to use? Like you dont wanna use the sound but you want to use a kill effect?

I'm not currently privy to that team's plans at the moment

over 3 years ago - /u/ArmiesofZNight - Direct link

Originally posted by DarknessKinG

Can i pm you ? if you need any logs that may help fix the issue

I don't think we need logs at the moment. We do have someone internally who was able to reproduce the issue. Thank you for the offer!

over 3 years ago - /u/ArmiesofZNight - Direct link

Originally posted by CStwinkletoes

Patched earlier today. Was playing fine for a few games. Some other update was needed so I restarted the game. But it didn't launch. Getting 0xc0000005 Application Error .

Tried running as admin. Tried restarting PC. Then I uninstalled/reinstalled game. Same error.

Looks to be a dependencies patch separate from the main client patch. We're working to narrow down and update.

over 3 years ago - /u/ArmiesofZNight - Direct link

Originally posted by CStwinkletoes

Oh OK. Are you the tech support? Thanks. I'll check in later then.

Operations and Release producer

over 3 years ago - /u/ArmiesofZNight - Direct link

Originally posted by awesomepcguy

It still says the same thing 0xc0000005

We believe it may be an interaction with the dependency and an unrelated piece of software on player machines. We're working on a fix.

apologies for the vague answer--we're still investigating and not looking to unintentionally lead players to making changes to their set up.