[2020] This is how much bad internet affects hit register in Valorant, crying in german

We've discovered an issue with ISPs in connecting to our southeast Riot Direct points of presence (one PoP in Florida, & one PoP in Georgia).

Riot Games has a lot of new network surface with VALORANT that hasn't existed previously with LoL - we are glad to have this Closed Beta opportunity to experiment with you guys and try to optimize everything before we operate at full launch scale.

We don't have a lot of Riot devs in your location of the world, and your collective playtest data is invaluable - thank you for playing :)

Without digging into the specifics, your friends likely have an issue with one of the following:

1. local internet setup (other people on their network streaming TV, playing games, etc... or spotty WiFi or they're on a VPN or they have a faulty router/modem)
2. their ISP (internet service provider).

We (the VALORANT dev team) are aware of all the players who have unexpectedly bad ping. If there is a specific internet service provider in Texas who has all their customers with bad values like what you mentioned, it is on a priority list for us to tackle and fix. We (Riot) are actively reaching out to ISPs to work with them to fix problems. There are too many regions with issues for us to tackle all at once, and we are starting with the most broadly affected populations, and working down from there. :)

Hope that helps,

- David