Original Post — Direct link

It's been 6 days now and I'm yet to receive my second first free character unlock token. At this point I've now earned the second token and have unlocked the other contracts. Any ETA for actually receiving these rewards?

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over 4 years ago - /u/NoPlantsDance - Direct link

Originally posted by iceypro

Same, they're taking their sweet time. Waiting for 12 battlepass level rewards and free contract rewards. They patched a few servers on the 5th, it's now the 8th and EU is still yet to get this patch. Hurry up riot

We're on it my friend. We rolled out a fix for Asia Pacific + Korea on Thursday/Friday, but encountered a bug on Friday that stopped us from pushing the fix live to EU/NA/LATAM/BR.

The fix should be live with the next patch (scheduled tomorrow)

over 4 years ago - /u/NoPlantsDance - Direct link

Originally posted by kremufkowyjoe

EU, first free agent still missing (even after playing 2 matches). At least spectre skin is unlocked.

Can you log a support ticket for your missing rewards please?

over 4 years ago - /u/NoPlantsDance - Direct link

Originally posted by Wrathofvulk

Hey NoPlantsDance, it seems like a bunch of people have not gotten their agent contract unlocks still - there's tons of posts and tweets about it but no response yet :( I lodged a ticket a few days ago, and got a response yesterday that said there was no ETA for the fix. I mentioned that it was supposed to be fixed in yesterday's patch and still has not been, and haven't gotten a reply since. I personally never received the 40 RP from the new player contract. I think this is a pretty widespread issue, hope you guys are aware of it. Thanks!

Hi - sorry you’re still experiencing this friend. Support gave us a list of people the fix didn’t work for & we’re investigating