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Anyone else still having issues with the rewards both not being given and not being given back retro-actively?
In additon the missions seem to have random values instead of progressing.
External link →Anyone else still having issues with the rewards both not being given and not being given back retro-actively?
In additon the missions seem to have random values instead of progressing.
External link →We are working on this. Appreciate your patience - the team have been focusing on this since the issue came up late into the night before last. Current situation:
Do I need to open up a ticket or will people who did not get their skins or second agent unlocked just randomly get them when this is patched?
You should just get them when we apply the fix. If you see the fix is live and you have played a game after it’s live (this step might be needed to trigger some things), but you still don’t have your stuff I would make a ticket then. Before then, there’s no need as the fix will come either way.
To 2. i would be interested in why ? Couldn’t you just check what BP level the user has, compare that with his or her current collection and update if missing ? Or how would such a thing be done ? Really curious.
I’m just a producer & not one of the smart people working on the fix, but our approach actually seems pretty similar at a high level to what you’re suggesting. It’s just that when you’re dealing with this number of players & this amount of data things can become complicated.
When the team is deciding how to action your high level steps, they need to factor in all of the systems and account for ways it could go wrong so that the fix works cleanly and doesn’t have unintended consequences (for example, what would happen if you finished a game and earned a bunch of content half way through us running the fix program? Would it end up getting your account into a more complicated state or would everything be fine?)
I "only" got the 2nd agent unlock, everything from titles to gun buddies was unlocked one game after the fix was announced on Twitter.
But I have already activated my first agent contract and still could only unlock one agent.Also BP rewards missing (Kingdom Spectre, LFG player card, "Team Player" title, Explorgi; everything before and after is there).
This is what we’d expect after the first fix went out and I’m glad it worked for you. We’re working on getting you the stuff you’re missing now.