We're seeing some issues with one of our peering partners. We're also scaling up additional servers to ease some congestion based on increased game starts (lots of range games starting and restarting). We're hoping to have the high ping resolved shortly.
what about the people stuck on the range loading screen, got any info for that?
It's related. The peering issue is letting you ping the thing that spins up the game but you're not able to actually hit the game server instance. So the client thinks you have a game available but you can't reach it.
Cheers - we just managed to get placed into an OCE server but got kicked out before the first round could start.
Back on another 300 ping server now, which is "stable" just somewhat unplayable.
Sorry for the initial experience! We do believe we found the initial root cause and are working on resolving.
We believe we resolved the ping and range start issues for those in Australia.
I'm in Australia and it says it is down for scheduled maintenance? Error 46
can you check your region on the account? account.riotgames.com/account should say what region it's tied to. If you believe you're assigned the wrong region: https://support-valorant.riotgames.com/hc/en-us/articles/360047379834-Changing-Your-Region-of-Residence-for-Your-Riot-Account
Ping issues in OCE still persist, getting 305~ ping which doesn't make sense.
What ISP are you playing from?
Optus. The ping seems to have been resolved, thanks for that, but the Network Problem sign is almost always there, don't feel the issue in the gameplay though. Pretty sure that's on my side if anything.
We did see some intermittent issues on Optus recently, so that would make sense. We'll be continuing to improve routing as we get latency data from players.
devtrackers.gg