Original Post — Direct link

Just got randomly kicked out of game after a couple other people in same game disconnected. Is server down or something?

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about 4 years ago - /u/ArmiesofZNight - Direct link

We're investigating an issue in the riot login service triggered by a network outage. I believe we're starting to see traffic slowly recover.

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by yakinator2567

How long do you estimate servers will take to get back up?

Starting to see recovery now.

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by kellenthehun

Any idea if the game we were in would be coded as a win or loss?

assuming you were on NA, most likely that everyone dropped. That would probably result in no result, so no win or loss.

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by MayhamsLikeMe

Tell your homies to fix the hacking problem

Not sure what you're referring to

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by Wuped

For me every time I launch game it's like it tries to load into the game it kicked me from and I get error 84.

I believe we should have that issue resolved now.

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by ArmiesofZNight

We're investigating an issue in the riot login service triggered by a network outage. I believe we're starting to see traffic slowly recover.

Looks like we are seeing a repeat. Continuing to investigate.

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by hydropony123

yeah it is def not fixed tho i was getting destroyed in ranked so idrc

Looks like the recovery was short-lived.

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by WyattAztec

Same here error code 84

Issue popped back up. We're continuing to investigate.

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by brother_bean

Hey I'm an SRE, do y'all do post mortems or anything like that ever? Just curious to read stuff after the fact. You run your own stuff, right, no public cloud?

We run post mortems on all of our major service outages. We occasionally will post the info in our messaging for reconciling information, but we don't do it for all.

Part of the reasoning is timing and follow up for publishing (translation and location). We used to do it more on LoL-- I as services producer like reading them too. The other part is some of our outages are 3rd party linked, and there's nuance in root causing attribution and publishing that end up being more work than value.

We use a mixture of our own physical datacenters and cloud providers.

about 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by masterblaster90

Is there going to be any loss forgiveness for our losses? The game was very close and everybody on both teams except the enemy sage DCed and it wound up being a 13-5 blowout as she was able to run around and plant bomb/kill us.

We are looking into ways to reduce the impact to players when service instability hits. We don't currently have a system similar to league's loss forgiveness yet, but it is something we are investigating.