[2020] On behalf of a North Latam Concerned player and a lot of his friends.

Original Post — Direct link

Hello Valorant Community, Currently we are very excited about this game. But it is very disappointing that the servers are located in Mexico. This will affect as you know all North Latin Countries. We will never get low ping in Mexico. In fact we are getting lower ping in Chicago servers.

All of the Players located in Colombia, Venezuela, Ecuador and most of the Caribbean get a really decent latency to Miami servers (from 10 to 50) which is almost 1/3 of what we get in Mexico.

The only ones who benefit this are our Mexican friends, they get 10-20 ping. This is very nice for them, but for all of us it is really…sucky. They also get 40 -50 ping in Miami. Lol servers are located in Miami. Please move the servers so everyone can have a fair chance at this game. In every game we get the same treatment and we believe Riot will listen to its Latin Community.

Just so you know I no longer live there, i am doing this post for all of my friends. I feel the pain of always having 100+ ping.

Best regards,

A concerned player

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over 4 years ago - /u/ZealousApathy - Direct link

Hey mate, please bear with us as we roll out our infrastructure and fine tune it. We're keeping a close eye on latency and are aware that pings in Northern South America aren't great right now... One of our engineers is from Colombia and is talking to his friends there about their experience. We'll take steps if we don't believe we can deliver the right experience.

over 4 years ago - /u/ZealousApathy - Direct link

Originally posted by Pha1anxx

Hi! I am from Panama (next to Colombia). I get around 150 ping every game. I filled out a form that is circulating where I had to "tracert" using my IP address in the command prompt. Anyway, Panama is a very central country for everyone with, what I would think decent infrastructure. However, I dont quite get how I get 150ms with a server in Mexico and 70ms in LoL in a server in Miami. In terms of internet service, I have one of if not the best in the country. I hope this gets resolved soon as the LAN player base is, from what I have seen not little at all. In the games I play, around 60% of the players have 150ms or even higher depending on internet provider. The other 40% include the players from Mexico and other players who have 100+ ping as well. I used to play CSGO and now look forward to transition to Valorant as I play LoL and I am a fan of Riot Games. But, I fear the overrall nature of the game combined with the ping CAN and WILL force us to not play the game period because it is just unfair gameplay and an unenjoyable experience. I hope this gives you guys some insight on what me and other players think and feel.

Hope this gets resolved and EVERYONE can enjoy the game. Best regards and good luck.

Appreciate you giving me your perspective! Know that we aren't happy with 100+ pings, we're looking at options and will be experimenting with a few things in the coming weeks.

over 4 years ago - /u/ZealousApathy - Direct link

Originally posted by MeatIsMeaty

Is there any chance that in the future we'll be able to move regions/shards freely? I'm in the US and can't play with my brothers in Mexico.

Right now it feels like we'll never be able to play Valorant together, which pretty much ruins the game for me.

We don't have any plans to allow cross-region matchmaking right now. I'm not ruling it out forever, but don't expect it any time soon. I'm sorry that ruins the game for you! D:

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