Original Post — Direct link

Can't upgrade the sovereign ghost with radianite. Anyone else having this problem?

EDIT: Apparently there was a glitch and they disabled levels 2-7 for the ghost update and it will be available in the next patch

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over 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by xX_-sQUiD-_Xx

Where can I find the tool tip?

Should be the purple button with the "!" on the launcher. The message should show up in the client next to the battlepass progress top left, but it looks like it's not consistently showing up. Looking into that.

over 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by snooberino

Just saying, I've never used the launcher since I logged into the game the first time, my game just starts up. Maybe get a notification in game so everybody could see it?

Should be there now. There's a bug with informational tickers that we'll follow up on.

over 4 years ago - /u/Pwyff - Direct link

We had to disable levels because of a bug where the leveled up third-person audio wasn't playing silenced, so it was gameplay impacting (as we've noted in the dev blog, anything that has an impact on gameplay, positive or negative, via skins, is a no-go for us).

Should have been a message in client on this - we'll put it out on social now, but I'm hoping in the future we can communicate these things pretty clearly in game rather than you having to go outside to social to figure it out.

over 4 years ago - /u/Pwyff - Direct link

Originally posted by Tharain

I can imagine alot of players buying the ghost skin and refunding it for not being able to upgrade... like I did since I was ingame and didn't receive any info.

Yup, unfortunate the in-game ticker wasn't working

over 4 years ago - /u/Pwyff - Direct link

Originally posted by Sully12333

Unfortunate... a million/billion dollar company should have more clear communication than saying shit isnt working and its "unfortunate". Holy shit, get your shit together.

Edit: my point is that a product that costs a lot of money that isnt as advertised and makes the company a ton of money is a serious problem. Not apologizing and saying it was "unfortunate" is a shit response to the problem

Do you need a hug my dude

over 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by NvmSharkZ

sorry to highjack the comments above but can this bug affect performance or something? I know it's anecdotal evidence but I bought the ghost when I logged on today and I've played 3 matches and in all of these I had massive fps issues, from normally having 130-140fps to ~90 even when no action was on screen, this wasn't happening when I played last night. I have not tried playing with the skin equipped and usually buy the ghost on pistol round, so maybe the render could cause some issues?

I'm not sure what may be causing the much lower fps, my pc is in the same state as last night

Should not have an impact on performance. The bug was related to one of the upper level upgrades of the ghost in the skin line. We haven't made any changes to the client since the patch this week.

over 4 years ago - /u/ArmiesofZNight - Direct link

Originally posted by cornmealius

So are we expecting to wait for a big patch (1.5 weeks from now) to fix this or a small patch? I feel kind of ripped off. The “bug ticker” doesn’t help people that already bought the skin.

For right now, it's scheduled for the next regularly scheduled patch. We noticed an increase in client crashes with our no-downtime patches, so we're being a little bit more careful in our deployments until we get a good handle on why that happened.

If there is a fix that we feel warrants the impact of an unscheduled downtime, the fix to the ghost would be brought along with it. We understand that this current state is frustrating, and we have some fixes we're prioritizing to make it easier for us to respond more rapidly to bugs like this one in between major patches.

over 4 years ago - /u/Pwyff - Direct link

Originally posted by Sully12333

I mean, saying shit like "our communication to you(aka the ticker) that a product of ours isnt working as advertised also isnt working and that is unfortunate" is a shit way to display yourself as a riot employee. A proper response would be "we apologize for any inconvenience these issues have caused and we are working immediately on a solution to make sure that products are released as advertised and our communication with our playerbase is working properly."

sorry mate, here is a hug

also I apologize for any inconvenience these issues have caused and I am working immediately on a solution to make sure that products are released as advertised and our communication with our playerbase is working properly.

over 4 years ago - /u/Pwyff - Direct link

Originally posted by Sully12333

Point is, as a riot employee you need to watch what you say and be more professional. Not uncaring and passive aggressive

well did my statement appease you

over 4 years ago - /u/Pwyff - Direct link

Originally posted by stormcaller_op

No, I need a 5000 word dev blog on why this issue occurred, how you plan on fixing it and an exact time of its fix, and compensation of 11000 VP.

here to appease you:

A DIAGNOSIS FROM THE TEAM: We realized on Tuesday that the Sovereign Ghost had a bug that we hadn't tested for. For Levels 2-7, the gun was playing unsilenced audio in 3P. Thus, it was pay-to-lose. Working from home has made testing the nuances of every gun at every level in 1P/3P more difficult (no audio over hangouts + high volume of content), and since we don't ever change custom audio in 3P (1P only) this was not something set up as a step in testing processes. This is also not a bug we had encountered before for skins.

HOW WE PLAN ON FIXING IT: QA has added a step for testing 3P audio for all skins at all levels. In our weekly build reviews where we test every level of every gun skin, we will also test for this. To cover 3P audio, we will have 2 clients open in a custom game.

EXACT TIME OF FIX - Patch 1.02, so in roughly a week and a half (we aim for a patch every two weeks but this week's patch was a weird one).

COMPENSATION OF 11000 VP - let's negotiate

over 4 years ago - /u/Pwyff - Direct link

Originally posted by [deleted]

[deleted]

oh sh*t I’m caught

over 4 years ago - /u/Pwyff - Direct link

Originally posted by mizuneiro

Hello, does the narrotor has something for staying quiet and waiting for something to happen? Cause it seems that when a 1v2 ends really fast the voice for 'last player...' comes late, it even happened once the game was already over.

Interesting, I'll ask about that

over 4 years ago - /u/Pwyff - Direct link

Originally posted by ry_venti

Do you know anything about the toggle walk/run bug and when that will be fixed? Not a huge deal but I would def consider it affecting gameplay Ps love the game

Yeah we're aware of it, not sure if we have a fix in yet but it's been noted