I was just in a match when it suddenly just disconnected me and brought me back to the home screen. No 'a hacker has been detected' or 'You have lost connection'. It not showing up in my history either. Then after that, when i tried to begin queue again, it would keep saying 'A match has been found' then suddenly ending it meaning I can't join a match. Is anyone else having this issue?
External link →Which region did you see the issue?
I just had this issue in NA. It showed my teammates DC'ing 1 by 1 until I finally DC'd and went back to home screen and was able to re-queue.
Just saw this happen. Issue should not occur again; we're investigating root cause.
Just adding that i had this happen in KR as well, 3 people on my team dced at the same time, then like 10 seconds later the whole game just ended and brought me back to home screen
And also on SEA, me and 3 others dced at the same time, game continued as normal though after restarting except for the couple rounds when we were gone. For the sea case we all confirmed we were soloq, not at some lan environment. Im solo as well.
What time (with timezone) did you see that happen? There was an ISP issue in the region around the same time that could also account for it. We did run the operation in those regions and saw some disconnects spike there too (although much less impactful than the na one).
Sorry for late reply, kr crash was around 6am(gmt +8) and sea crash was around 1:40pm(gmt+8). I played 4 games within that timespan and had 2 games with mass dcs, the other 2 were fine
Thank you for the follow up! The KR on definitely tracks with the error caused by our predeploy step. The SEA one though, I'll need to look into. We did see what looked like a philippines ISP outage during the day and potentially a related service disruption--I will need to do some further investigation. This info definitely helps!
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