[2020] Valorant client not even starting

Original Post — Direct link

Every time I try to run the game, nothing happens.

I tried uninstalling and reinstalling, same issue. I click on the icon, the blue loading icon spins for a second, but thats it. Nothing comes up in the task manager. I know there was a patch today and the servers were down, but this doesn't appear to be the issue. Any thoughts?

**EDIT: u/McCleric_ noticed that both RiotClientServices and Valorant show up briefly in the task manager, but disappear in seconds

**EDIT 2: I opened a ticket with support, if you see the same symptoms as me, please do the same and reference my ticket number: 47973452

Hopefully the more tickets we open the more likely they are to look

External link →

about 4 years ago - /u/0xNemi - Direct link

There's a temporary fix you can do while we work on a more permanent solution: https://software.intel.com/en-us/articles/openssl-sha-crash-bug-requires-application-update

Set the OPENSSL_ia32cap environment variable on your machine to this value ~0x20000000.

It's related to a weird bug with OpenSSL and specific CPUs.

about 4 years ago - /u/RiotNu - Direct link

Originally posted by iamcatan

If that’s true then at least they can find the issue quick

1065G7

We believe we have a fix but need to validate internally. What manufacturer and model laptop are y'all using?

about 4 years ago - /u/RiotNu - Direct link

Originally posted by Phinnsanity

Any update on the fix? I've had the same issue for a while and submitted a ticket as well.

Sadly the fix on the game side isn't going to land before the next big patch.

There's a workaround up above that you can try. Setting an environment variable OPENSSL_ia32cap to ~0x20000000 should mitigate the issue if this is the one you're hitting.

almost 4 years ago - /u/RiotNu - Direct link

Originally posted by TacoTurd

Has it been fixed? Or is the quick fix still my only option

Fix is still being validated and has not been patched out yet. The workaround above is still the only option available.

almost 4 years ago - /u/RiotNu - Direct link

Originally posted by Pykeeboi

When will the update be released, I really want to play Valorant

This will be fixed in patch 1.03.

almost 4 years ago - /u/RiotNu - Direct link

Originally posted by TacoTurd

Any news on the fix being validated?

This will be fixed in patch 1.03.

almost 4 years ago - /u/RiotNu - Direct link

Originally posted by ELIteGinger64

This is still an issue in patch 1.04, when are we getting a fix?

Sounds like your issue is something else. If you haven’t already, create a player support ticket and they can help you out.

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