Original Post — Direct link

I just recently moved from Australia back to Belgium, so now I wanna change my region to Europe and I go to the support to do so, and this is the answer I'm getting.

So basically in order to change my region, They will completly wipe my account, rank, paid skins, basically everything and I think that's bullsh*t.

Before starting the process I didn't have the information that this would happen, they just told me that I had to wait two weeks in order to change my region, and now they're asking me to this ? WTF

https://preview.redd.it/yg9ynu0qmii51.png?width=1489&format=png&auto=webp&s=2915088e1392b7658428864b0bd59b0dcd2bd5d3

External link →
over 3 years ago - /u/ArmiesofZNight - Direct link

We are working to provide tooling to player support to better support account transfers for your player data to come with you in the future. The backend's in testing now, but there some more work needed to make sure it's usable for support agents. I don't have a good ETA on it, but it does have active work being done on it. !pin

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by nyuware

Hey ArmiesofZNight,

I understand there are backend problems, but here Im reading that some people could change region without their account getting wiped, let me link you an image where some guy asked to change region and his account didnt get wiped, can you explain ?

Here's the image

Thanks for your time

So let me give you some context, because I see a lot of "Spaghetti Code!" and "GrEeDy RitO" and "hOw CoUlD TheY Do ThIS?!" comments in this thread. Here's the boring truth: we de-prioritized full region transfers for launch, because there a ton of features needed to launch a game and the vast majority of players will never need to transfer region. As u/ArmiesofZNight said, we're working on transfers now, and that's in part because we always knew we'd need them eventually.

Until "full" (i.e. all your stuff comes with you) transfers are a thing, Player Support only have the ability to move your account and a couple of key pieces, e.g. your VP. If you have Beta rewards etc I would recommend waiting.

Is this hard technically? No, but there is some work to make sure that all the right entries in all the right databases are replicated between the origin and destination, and we need to make sure the process is solid. I'd rather see threads on Reddit complaining about the lack of full transfers, over seeing threads complaining that rare rewards got lost in a transfer. Is spaghetti code a problem? VALORANT shares no code directly with League of Legends. It's built on Unreal Engine and uses a completely different services framework.

Why does it seem like some players were able to do a full transfer? Looks like the example above was from North America to Latin America. In the back end, North America and Latin America are stored on the same databases, that's why it's possible right now.

This is a temporary state of affairs, a better world is coming soon, and no, it's not this way because we want you to have to purchase your skins again.

Thanks for listening to my TED Talk!

!pin

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by cepirablo

This might be too early to ask, but when the full transfer feature comes, will I be able to move my NA account to KR?

I'm asking because when I talked to support they said even an account-wipe transfer right now to KR can't be done because KR server is an entirely different server from Riot regions.

KR has distinct legal complications, so I'll defer to Player Support's advice.