[2020] Valorant closed beta bug megathread.

Originally posted by InsaneBeagle

• Region: NA

• Type of Bug: Game quit to menu

• Description: I was mid game and was suddenly brought to the menu screen.

• Video / Screenshot: https://www.youtube.com/watch?v=E9cDBNhIyS0

• Steps to reproduce: I couldn't tell you. I was standing on a box, as soon as I started to walk off the box I got kicked to menu.

• Expected result: ...gravity? Ideally I'd be able to finish the game.

• Observed result: The game kicked me to the mennu.

• Reproduction rate: .01/10

• System specs: i7 6700k, GTX 1070, 16gb DDR4 3000mhz, HDD, GeForce 445.75

Originally posted by DoUruden

Question for Rioters who are reading through this: how long should I expect before I hear back about my ticket I submitted yesterday? Just trying to temper my expectations

Originally posted by InsaneBeagle

I'm almost certain I did press shift to sprint because I haven't got used to not having one.

Originally posted by HoidaH

I'm having the same problem and I happen to have a Samsung printer.
Do you know what's going on or is there a known solution?

Originally posted by TheNamesRoodi

Player has restarted their client and PC multiple times

Originally posted by RiotNaCl

Yeah it's because vanguard doesn't like an unsigned dll from the Samsung printer driver. Uninstalling your printer driver should fix it. Easily the weirdest bug we've had yet.

Originally posted by PixelHir

Hi, I have some drivers required for Android Fastboot that are unsigned (since they are old drivers for xperia lww), can I keep them or do I need to uninstall them?

Originally posted by InsaneBeagle

That one I do not. Haven't had a printer in years.

Originally posted by Sazy23

• Region: EU

• Type of Bug: Store

• Description: Using paypal bugs and doesn't load the ctacha thingy and then when you redo it, it loads it but then you can't "submit" thus being unable to buy Valorant points with paypal.

• Reproduction rate: 10/10 (happened 10 out of 10 times)

• Steps to reproduce: Try to buy Valorant points with paypal method.

• Expected result: Being able to use paypal.

• Observed result: Having to use credit card directly.

Originally posted by Farler

• Region: NA
• Type of Bug: Store Bug
• Description: Paypal payment option doesn't work
• Video / Screenshot: Not gonna do this b/c passwords.
• Steps to reproduce: Try to buy points with Paypal. Enter email. Enter password. Spins for a while, goes back to the email and password screen (without saying anything about whether you entered info correctly). Enter info again. Asks you to do a captcha. Cannot click the verify button or the refresh captcha button, and you're stuck unless you hit escape to close the payment popup. Worth noting: this happens no matter what password I put in. I know my paypal password because I just signed in to paypal's website to make sure I wasn't just wrong. In the overlay, this bug happens when I put in the correct password. It also happens, in the EXACT SAME WAY, when I put in the wrong password. There is no difference. Clearly the game isn't properly connecting to paypal.
• Expected result: Be able to use paypal.
• Observed result: See steps
• Reproduction rate: 100%
• System specs: Windows 10, Ryzen R7 3700, nvidia RTX 2070 Super, 16GB RAM, 1TB m.2 ssd

Originally posted by BrockMister

• Region: NA
• Type of Bug: Client/Server
• Description: Despite being located in NA I can only connect to EU servers and cannot play with NA friends or join their parties.
• Video / Screenshot: n.a.
• Steps to reproduce: idk
• Expected result: idk
• Observed result: idk
• Reproduction rate: idk
• System specs: RTX 2080, i9 9900k

Originally posted by CompositeMist

• Region: NA

• Type of Bug: 6-Players in Game

• Description: We had a 3-man queue where we played properly. A friend of ours logged into my friend's account, but it didn't kick him out and let him play. So our team had 6 players. He was able to move and play and we could also hear him talking in-game.

• Screenshot: https://cdn.discordapp.com/attachments/688926582743629867/699376178213158992/unknown.png

• Reproduction rate: We haven't tried it again due to fear of abusing it and getting banned, but when we did this before it should just log the person out of the game which for some reason it didn't do in this scenario. When it happened our friend just said his game "freaked" out and didn't kick him out.

• Steps to reproduce: The steps were really just have a friend not playing join a friend's game by logging into their account. We tried this earlier because it logged our friend out of his game and we just play off of him, but this time he wasn't kicked out.

• Expected result: The person that was on the account in the game should just get logged out and the person logging in should play in their place. Not just let both of them stay.

• Observed result: We just had an extra player in our game that allowed a 6-player team.

• System Specs: I didn't perform the trick, but the specs shouldn't matter in this scenario because it seems like just a gameplay/server bug.

Originally posted by ZenoVeil

- **Region:** NA

- **Type of Bug:** Client Bug

- **Description:** We were unable to successfully install while a riot client process is already running

- **Video / Screenshot:**

- **Steps to reproduce:** Havent gotten past the install button

- **Expected result:** Unable to install

- **Observed result:** Unable to install

- **Reproduction rate:** Every time i try to install even after restarts

- **System specs:** n/a

Originally posted by Catrio

• Region: NA

• Type of Bug: In Game

• Description: Crash to desktop at seemingly random times. Maybe I'm seeing a pattern where there is none, but it seems to happen earlier in the rounds. This does not occur in the menu. It doesn't happen every game, sometimes multiple times a game. I would guess an average of once every other game. None of my friends are crashing at all.

• Video / Screenshot: N/A

• Steps to reproduce: I have found no steps to reproduce this, other than playing the game

• Expected result: I can play the game without crashing mid round

• Observed result: I could not play the game without crashing mid round

• Reproduction rate: 1/10

• System specs: Ryzen 5 3600X, GTX 960 (Driver version: 442.59), 16GB RAM, 2TB HDD, Windows 10 Pro 64 Bit Build 18363

Originally posted by blANK_NX

• Region: EUW
• Type of Bug: Account problem
• Description: I got my key, and got notified through both twitch and e-mail. But when i go to my account on the website, it still says that i have not yet gotten then key. Does it usually take a bit of time or do i have to do something?
• Video / Screenshot: -
• Steps to reproduce: -
• Expected result: -
• Observed result: -
• Reproduction rate: -
• System specs: -

Originally posted by blANK_NX

contacted them after you replied, but still no response. is this normal?

Originally posted by Portaljacker

• Region: NA
• Type of Bug: Riot Client Updating
• Description: No matter which of the 3 Riot Games I open, the updater fails giving the screenshot linked below
• Video / Screenshot: https://imgur.com/fTW8QpP
• Steps to reproduce: Try to open Valorant, League of Legends, or Legends of Runeterra
• Expected result: The game launcher opens
• Observed result: The above screenshot happens
• Reproduction rate: 100%
• System specs: Windows 10, i7 4790k, 32BG of RAM, 980ti (none of this really matters given the issue)
• Things I've tried:
  • Running the installers again,
  • Running the games in admin mode,
  • Reinstalling Valorant,
  • Uninstalling all 3, reboot, reinstall, reboot,
  • Many combinations of the above,
  • etc.

The closest I've gotten is when I uninstalled all 3, I only installed LoL first, it got to the launcher. There was a button on the bottom left saying to update the Riot Client itself. After that the issue resumed.

In addition, the install path of the games only contains a folder called Riot Client. That means the games didn't even begin to install, despite running the installers.

Originally posted by maxi7cs

• Region: NA

• Type of Bug: Voice Chat

• Description: If you join a friend's party while they are in a game and you are not, you can mic spam them and they can't mute you, they have to go into their settings and disable party chat

• Reproduction rate: 10/10

• Steps to reproduce: Join a party of people in-game when you aren't and talk or press your party push-to-talk button

• System Specs: Doesn't matter

Originally posted by Farler

• Region: NA
• Type of Bug: Store Bug
• Description: Paypal payment option doesn't work
• Video / Screenshot: Not gonna do this b/c passwords.
• Steps to reproduce: Try to buy points with Paypal. Enter email. Enter password. Spins for a while, goes back to the email and password screen (without saying anything about whether you entered info correctly). Enter info again. Asks you to do a captcha. Cannot click the verify button or the refresh captcha button, and you're stuck unless you hit escape to close the payment popup. Worth noting: this happens no matter what password I put in. I know my paypal password because I just signed in to paypal's website to make sure I wasn't just wrong. In the overlay, this bug happens when I put in the correct password. It also happens, in the EXACT SAME WAY, when I put in the wrong password. There is no difference. Clearly the game isn't properly connecting to paypal.
• Expected result: Be able to use paypal.
• Observed result: See steps
• Reproduction rate: 100%
• System specs: Windows 10, Ryzen R7 3700, nvidia RTX 2070 Super, 16GB RAM, 1TB m.2 ssd

Originally posted by Sazy23

• Region: EU

• Type of Bug: Store

• Description: Using paypal bugs and doesn't load the ctacha thingy and then when you redo it, it loads it but then you can't "submit" thus being unable to buy Valorant points with paypal.

• Reproduction rate: 10/10 (happened 10 out of 10 times)

• Steps to reproduce: Try to buy Valorant points with paypal method.

• Expected result: Being able to use paypal.

• Observed result: Having to use credit card directly.

Originally posted by FixTheNewCrash

Update ME !@

Still keep going, cant understand this Kernel anticheat.. so stupid its like you cant boot up cheats via the mouse drivers.....

Originally posted by Blibet

Hey, i have the exact same problem as stated above and tried every fix i've come across (but in my case it isn't 5 second until the error its anything between 5 seconds to 45 minutes). I have had a ticket open from riot support but they stopped responding. Its been 4 days since the last time i wrote back and the responses i've gotten have been.. well... quite redundant and dumb.Here is the ticket id: #47176064 In case you would like to take yourself a look. There i have explained every way i have tried to fix this problem and also gone into detail about the steps taken when doing said fix. Notice that the riot support keep suggesting me to do the same things i have told them i have already tried.Some things that arent in there because i dont want to bump my ticket to get another week for them to reply is that i've looked for any of suspicious .sys files that another thread was talking about (gdrv.sys , any of the vbox, etc) but i have NONE of those on my computer. I ran the sigverif and no driver was unisgned or w/e sigverif told me everything is ok.

Got the key 11 days ago and still cant play. I beg to god that you are more competent than the riot support seems to be but seeing as the bar is shockingly low i still have hope in you.