Original Post — Direct link
over 3 years ago - /u/ZealousApathy - Direct link

Hey friends, let me give you some info on where we're at:

Middle East (Bahrain) and India (Mumbai) servers are extremely likely to arrive by end of year. We do care about these regions, and we're close to being able to announce actual dates.

Neither of these locations are likely to help Kazakhstan, because Kazakhstan is just a long way away from all of our game servers. Let me be real with you: Kazakhstan will not be getting a low ping in the near future, and I couldn't say when it will. The best servers are going to either be Warsaw or Stockholm, and over time we'll try to improve routing from Kazakhstan (and nearby areas) to those servers, but they'll never be close to our "ideal" of 35ms or less.

!pin

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by hi_im_light

I don't think I've EVER seen 35ms even here in NorthEast USA. What's up with that?

Where you at? We have servers in Atlanta, Virginia and Chicago.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by goingbytheday

How about servers that are actually for North Latin America? Mexico is only one country and is far away from the other latin american countries. Any chance you guys are gonna add a server for Colombia?

Right now Colombia is served out of Miami, so not great, but better than Mexico. We're focused on standing up Middle East and India right now. No guarantees on a timeline, but we will look at Colombia latency in the future.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by CringeBinge247

Any current plans for South Africa?

No current plans, sorry.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by kinautomatic

Hi good day sir! Would just like to ask about the servers that serve the Philippines, the ping is very volatile its either 45ms whole game or 103ms. When can we expect a more consistent ping? Thanks!

I'd like to improve the Philippines, in theory the ping there should be ok to our Hong Kong game servers. As we get through our immediate focus (e.g. Bahrain/Mumbai) we'll be looking for other places to invest effort. No firm timeline though.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by nevercatalyst

What about RUSSIA? When am I going to be able to solo queue without getting 4 russian teammates? Imagine playing against a 5 -stack, while you youreself always have 3-4 russians on your team who can't communicate and wouldn't do it in english even if they could. How is that fair and what is riot going to do about i? It's literally killing the game in eu..

Sorry you're experiencing that! We'll continue to try and improve matchmaking so this doesn't happen.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by 123tejas

So seeing as there are no India or Middle East Riot accounts, this means that what server you're restricted to is entirely client side then?

I feel like if this is true and out in the open, then it would be nice to allow cross server play for customs and premade 5s.

You're restricted to a shard (EU, NA, LATAM, BR, APAC, KR) based on your home region. The shards are roughly split up to distribute player populations so we have a sensible way to scale the game. We have no current plans to allow cross-shard play.

Regarding these particular areas, Bahrain will be added to the EU shard, and Mumbai will be added to the APAC shard, so players from the Middle East and India won't see any change other than lower latency.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by Lelouch4705

Does that mean people with accounts in those regions will just notice a seamless transition to the new servers?

Yep, right now if (for example) you're playing from Dubai, you're likely playing on the Frankfurt servers. Once Bahrain is online you should automatically start playing on Bahrain.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by dyaa123

Will that help the players in egypt and north africa?

Unlikely! Egyptian ISPs route their traffic up to Europe, same with North Africa (check this out https://www.submarinecablemap.com/ ), so servers in Bahrain likely won't make a difference. We'll be standing up some game servers in Madrid soon which may help some parts of North Africa (particularly Morocco).

In the future, it would be nice to have Egpytian players on the Bahrain servers so that Arabic-speaking players were together, but what we're finding is that it will be very difficult to give them a better ping to Bahrain than they'd get to mainland Europe. We;ll keep an eye on it though!

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by strider_5k

All my friends here also get the same ping

I'll send you a DM to get more details and try to understand why

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by haikusbot

I'll send you a dm

To get more details and try

To understand why

- ZealousApathy


I detect haikus. Sometimes, successfully. | [Learn more about me](https://www.reddit.com/r/haikusbot/)

Good bot!

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by Stitchlolol

In theory, but in reality we have better ping in your Singapore servers as these yield us with around 50-70 ping while Hong Kong servers give us around 100-150 with varying packet loss.

It would be better if we had the option to manually choose the servers that are available in our region. Its very frustrating to be automatically placed in HK servers and to be forced to play with 100+ ping when we know we would have better chances at consistent and reliable ping in Singapore servers.

Except that's now how it works, the matchmaker tries to put you on the server with the lowest ping. So if Singapore is better it will put you there. The problem in the Philippines is likely the inconsistency, so that's the thing we'll try to address when we're about to.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by Shadowws

What about the Caribbean? Same thing happens with 60-80 ms

Honestly, the Caribbean is about as good as it's going to get. Y'all are currently hosted out of Miami. If you don't mind me asking, are there games you get a better ping to? I'd like to see where they're hosted from.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by GreatDario

Can those of us in Hawaii or the Pacific get a dedicated server?

Honestly, the player population and distances involved will never justify the investment. Sorry to my friends in Rarotonga!

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by cleanhappylife

Same here in East Europe, everybody has 45-50ms ping on the servers. Except for some rare lucky bastards with 15ms ping.

We have some work to do in Eastern Europe. Now that we have Warsaw servers you should be getting less than 40-50, but we need to optimize some routing and you're probably still playing on Frankfurt. Hopefully you see an improvement over time. What country are you in?

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by hi_im_light

North East Pennsylvania. I've never had lower than around 60ms even since beginning of LoL.

I'm going to DM you to get some details

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by qBlackPT

Any eta on Madrid servers? For us (Portuguese) will be a big improvement in ping for sure!

Very soon!

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by khazadl

Can we know when Madrid servers are gonna arrive?

Very soon!

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by Darkoplax

Can we get a better servers for North Africa please ? the closest one (Tunisia) is Frunkfurt and it's 50 ping at best (some of my friends go down to 40 so their internet is better probably)

But is there plans for closer servers like in South France(Monaco/Marseille) , Italy or Malta ? like anything that's close to mediterranean sea ?

Cause honestly i prefer to play in Europe but with just closer servers if possible

We don't have any plans right now.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by theredvip3r

Maybe you could fix the current servers that are way less responsive than the beta and death match servers

It's exactly the same infrastructure/servers running since Beta (for those regions that were in the Beta, e.g. NA and EU) and Deathmatch runs on those same servers.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by DrayanoX

It's possible to choose any shard for custom games (I'm pretty sure once we used Tokyo servers for the lulz and played on 300 ms), is there some technical reason to not allow cross-shard play on customs or is it just because of latency ? I don't see too much of a problem having a little higher latency for custom games if it means we could play with more people.

If you're in Europe, you're able to select Tokyo because we added some game servers in Tokyo for Eastern Russia.

It all comes down to compromises. Is there a technical reason why you can't pick any game server in the world? No, we could make that happen. But we chose to do it this way because it compartmentalized the world into manageable chunks (e.g. a problem that affects Asia Pacific doesn't immediately impact Europe) and it works fine for the vast majority of the playerbase (i.e. there aren't really that many European players who have a genuine need to play a game in Singapore).

It's always a decision we can revisit (though it would require some non-trivial work to change), but we have a ton of other more important things to work on right now.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by krazybanana

Do you use AWS servers? Pakistan, despite being close to both countries doesn't always get the best routing to servers in them. We get the best routing to AWS servers with 20ish ping to Mumbai.

Yeah I think we'll make sure Pakistani players end up on Mumbai, that's something we'll address once the server goes live

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by maci01

Playing from Boston, MA and when I hit the Virginia server I get 25ms (nice!) but sometimes I get Chicago or Georgia and I see 40ms. Are there any plans to select which data center to connect to? Other games usually selecting NA East wouldn't route to Central US. I realize this is nit picky considering the video but I thought I'd ask..

This is a compromise. The matchmaker is trying to keep ping low as well as make matches quickly, which is something why you'll get matched onto Chicago or Atlanta. Other games let you pick a specific server to match on (e.g. CS:GO), but that comes with its own compromise, because you'll spend more waiting for a game (unless we make other compromises like allowing a wider skill range in a game). We don't have any plans to change this right now, but we keep a close eye on the metrics (e.g. "time to find match" vs "added latency per match") and will tweak things as necessary.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by rikontv

@ZealousApathy what about israel? We too have been playing all this time on mostly germany/EU servers on 80-120 ping.

Unfortunately there aren't any AWS availability zones in the Levant region. Once Bahrain is live we'll explore what kind of pings Israel etc. gets to Bahrain, but my prediction is that it will be worse than Europe. If that's the case, we'll explore other possibilities, but I don't have any firm commitment on timeline etc.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by batepress

Please fix East EU being mainly routed to Istanbul... I personally can't take it anymore, even though I've tried to stay positive about it in the past month.

Almost 99% of all matches are Turkish only - either voice or chat - toxicity at max, when you're the only English speaking person in the whole match (it's like 1vs9 all the time).

Enough is enough! Whose "brilliant" idea was it to put together 4 regions (EU, TR, RU, Middle East, etc.) with such huge communication barriers and issues on just one server?

I would gladly sacrifice and play with 40 ms (Frankfurt 1 and 2), but with at least English speakers, than right now with 24 ms, but not understanding a single word and getting reported just for being the only non-turkish speaker in the whole match.

Hey friend, it was probably my "brilliant" idea. I'll DM you to get more info and understand why you're ending up on Istanbul.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by kinautomatic

I think I have a decent solution, how about allow us to see our pings before entering the game in agent select, so we can opt not to push through if ever the ping is high on the lowest ping server possible at that time 🤔

You can sort of do this now, open a Custom lobby and you can see your ping to all of the game server locations.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by maichaelsr

Hey is Valorant and LOL server same? Because India needs LOL server too...

They are different, and I can't speak to LoL's plans for servers in the region

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by raspberry_moonshine

Hi ZealousApathy, while you guys work on the India servers, can I please ask that you do not region lock it. I would like to continue to be able to play with the SEA friends that I have made while playing valorant, and if valorant servers in india resemble anything close to the CS servers in India, it's just not going to be a fun time (toxic). I live in the southern half of india and I get 40ms ping to Singapore, and I know many who have decent ping (sub-70) even in the north.

We aren't planning to region lock it, we'll be adding the Mumbai servers to the Asia Pacific region so you can still play with your friends in Singapore.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by Esp10n

Hey there! Really appreciate the updates! Just wanted to ask if you'd be able to route Middle Eastern countries (Specifically the United Arab Emirates and the surrounding countries) to SEA servers as we get better ping there. In EU servers, we struggle just as much as OP showcased with a minimum of 124 ms. We tested created SEA accounts from Dubai specifically and played around 20 matches which consisted of us getting 84 ms. Wouldn't it make sense to route us there rather than EU as a band-aid fix until ME servers are out?

Given how close Bahrain is to going live, I don't think it's worth making that change right now. You should get a very good ping to Bahrain from the UAE.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by zeeshanish

Thanks for the update Zealous!

So will Pakistan be part of Mumbai (SEA) or Bahrain (Middle Eastern) servers?

I think we'll test the latency once we have the servers online and see.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by dustygamer

Hi ZealousApathy. Thank you for the straight answer. I just wanted to talk more about ping in Kazakhstan. For csgo we have a very playable ping of 65-70ms (from Almaty) to Stockholm. The ping is much higher for Warsaw though (110+ms). I assume that Kazakhtelecom (the biggest ISP in the country) have optimized the routing. I'm hopeful that something similar could be done for Valorant.

Thanks for the reference point, I think we should set least be able to match the ping you get for CS:GO. I'll send you a DM to get more details which will help us identify any issues.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by MaestroLA

/u/ZealousApathy ok, what about Madrid servers in Europe?

As I said elsewhere in this thread, they'll be arriving very soon.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by fromtheundead

Bahrain will come before Mumbai? Or both at the same time?

Around the same time, but I want to leave us some wiggle room in case there are routing problems

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by protagonistjeep

Is announcing the official dates for the servers soon?

Yes

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by userdeath

Will there be some changes to region transfers?

It would suck if some players lose like $500+ of skin bundles and then be forced to wait ages to pick up each skin individually from the store.

Yeah, we're going to have proper region transfers (similar to League) by the end of the year, hopefully much sooner.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by xGT77

so when a middle-east get a server. Riot account will be transferred to the ME server, my point is League of legends also will be hosted on ME?

also will be hosted on ME?

I don't have any info to share on League of Legends. For VALORANT, if you're already playing from the Middle East, there will be no transfer involved when Bahrain comes online.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by Lower-Advertising731

hey u/ZealousApathy i'm from tunisia and i play with 50-60 ms in eu and that's good but i would like to play it in arabic , can i play it in arabic in eu or no ? And thanks :D

When Arabic language support is added you will be able to use it in EU

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by protagonistjeep

Any news on ME servers announcement date ☺️

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by EnVadeh

Hey! Let's make the release date of Indian servers a secret between me and you 😉

Ok don't share it too broadly, but here's an early draft of the announcement video: https://youtu.be/dQw4w9WgXcQ

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by EnVadeh

Too bad I'm experienced being rick rolled. You could not get me this time!

And I have another question

Do you think that adding low grade cheaters and match fixers from other games like CSGO will have an issue on the pro scene of valorant?

Like all the B tier cheaters and match fixers of CSGO are playing in Valorant which is making Valorant seem like this shit version of CSGO.

I would love to see Valorant have it's own original players rather than B grade players who failed in CSGO or got banned for cheating/match fixing

Purely my opinion: VALORANT has only been live for 12 weeks, so the esports scene is very early and will evolve over time. It's only natural that the first esports pros in VALORANT aren't players who were heavily incentivized in other scenes like CS:GO... If I were being paid 1.65 million dollars, I wouldn't be jumping ship to other games.

Over time, as the scene establishes itself, we (Riot Games and the VALORANT team) continue to invest in the game, and the amount of sponsorship etc grows, we'll also see more pros who are seen as primarily "home-grown" VALORANT players... But I hope some of the early adopters are still there kicking ass too!

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by Everdale

Hi, just wanted to ask, will countries near India like Pakistan and Bangladesh be re-routed to the Mumbai server? My Pakistani account currently connects to EU - which nets me about 160 ms. Weirdly, I get 100 ms connecting to the SEA region, but Pakistani accounts can only connect to the more ping-heavy EU and not SEA.

We're going to do some tests to see which server is best for Pakistan between Bahrain and Mumbai. If it's Bahrain, no worries, Pakistanis still just start getting lower ping. If it's Mumbai we'll have to figure out next steps.

over 3 years ago - /u/ZealousApathy - Direct link

Originally posted by protagonistjeep

Hi zealous any news on the servers ? Patch 1.09 is out and first strike tournament was announced for ME.

The next thing you hear will be an official announcement, you won't hear a date from me