over 5 years ago - [Fatshark] Julia - Direct link
<3 Friendly reminder to all, for the benefit of you, I and Fatshark as a whole! <3

Please post any bugs, errors, crashes or any problems you're experiencing in the 'Bug Reports' discussion, and not in the 'General' discussion. https://steamcommunity.com/app/552500/discussions/8/

We will rarely respond to reports made in the 'General' discussions.

I monitor the 'Bug Reports' discussion throughout the day (Monday to Friday, and sometimes during the weekends) and will:

- Respond to every report made. Delays to be expected during busier periods
- Raise any reported bugs internally where needed
- Investigate your crashes or errors (and recommend solutions if it indicates a local issue)
- Do my absolute best to help with any problems you're experiencing!

I monitor various channels throughout the day and unfortunately there's simply not enough hours in the day (and I'm nowhere near robot enough) to be able to monitor the 'General' discussions as well and be on hand to help, as much as I wish I could. It's important we see the issues you're reporting, so we can continue our work on improving Vermintide 2.

For these reasons, please, please, please create your reports in the 'Bug Reports' discussion instead.

If you see anybody reporting problems in here, it would be very much appreciated if you could direct them to the appropriate discussion: https://steamcommunity.com/app/552500/discussions/8/

Much love!
over 5 years ago - [Fatshark] Julia - Direct link
<3 Bumping for visibility, as people rarely seem to read the pinned post. <3
over 5 years ago - [Fatshark] Julia - Direct link
Originally posted by Torbaal: I can assure you than Julia reads the reports made in the corrrect section and reacts very quickly, with solutions when that's possible.

Keep up the good work Julia :)

Thank you! :)