Warhammer: Vermintide 2 Dev Tracker

Hi @General_Kenobi,

EAC released a small update last week, and another yesterday - so I believe this may be related to that.

Some other players have had a similar issue, and found that by restarting Steam or Verifying Integrity of Game Files the issue resolved (though EAC still loaded slowly initially and needed a short wait) - I recommend trying this.

To Verify Integrity of Game Files:

1. Right-click Vermintide 2 in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify the Integrity of Game Files’ button
5. When complete, close and reopen Steam

Please let me know how you get on.

I believe you need to pick up more than five skulls.

Hi @FirmestTexas79,

Can you please provide me with your Steam profile URL (e.g. https://steamcommunity.com/id/FatsharkLev/) so we can take a look at this?

Thanks!

Hi @Kurisuchan,

Can you please check again now and let me know?

Hopefully third time’s a charm

@Fashinok, could you please provide us with a screenshot of the store page and what you are able to see?

The bundle page should be there, and adding the bundle to cart should adjust the price if you already own the base career. Seeing what you see will be helpful for us to identify the issue hopefully!

Also, can you please check the list of all DLC in the store and see if the bundle or cosmetic upgrade is available there?

@Fashinok, hmm okay thank you for confirming. I’ve passed this on internally and we’ll need to take a look at this. Apologies for the inconvenience in the meantime.

Hi @Fashinok,

Sorry to hear this.

Can you please try the following - select the Outcast Engineer career and scroll down to the bundle, then from the bundle page are you able to add just the Outcast Engineer Cosmetic Upgrade to your cart for purchase?

Please let me know!

Hi @spcarlin,

Thanks for the info and confirming. Also, just to check, do you have the Steam Overlay enabled? As this is required for any in-game purchases to work.

If the issue still persists, then next I recommend to try Verifying Integrity of Game Files:

1. Right-click Vermintide 2 in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

@Kitten, glad to hear you were able to resolve this.

@Cochese, please let me know how you get on also!

Hi @Kurisuchan,

Can you please check again now? I suspect this issue was my fault as I input a section of code to your account with an additional “,” by mistake. Now this has been removed I’m hoping the error should resolve. Please let me know!

Hi @all,

I’ve spoken with one of our Audio Developers about this, and they suggested to try the following please:

• Verify Integrity of Game Files

1. Right-click Vermintide 2 in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

• Set Audio Channels to Stereo headphones (or speakers if you use speakers)

• Set Audio Quality to ‘High’

If this still doesn’t work as intended, there may be some local changes to your sound (e.g. some surround/5.1 headphones come with software to emulate surround or spatial sound) - please try disabling this if so.

From the testing we’ve done everything appears to be okay, but if there are cases where sounds are definitely not playing for you, then a video if possible of this happeni...

Have you made any other recent changes or updates to your PC?

I recommend running through our performance solutions here - hopefully something will do the trick!

It could be worth disabling any mods to see if the issue resolves. Though, one of your logs shows a GPU crash - so I recommend running through potential solutions here:

I suspect this one is mod-related, but I can’t identify which! In any case, I’ve added it to our database and we’ll check it out. Thanks for the report!

Hi @szufptr,

Are either you, or the person you are trying to connect with, playing in Modded realm by mistake?

This can be selected from the launcher options. Please ensure both of you are playing in Official realm.

Hi @Kurisuchan,

Sorry about that - this should now be fixed for you. Can you please check and let me know

Hi @knightinflames,

Sorry for the delayed reply!

I’ve checked your account in the backend, and can see you have the following portrait frames unlocked:

• Equerry of the Blazing Sun (Champion completion frame)
• Champion of the Blazing Sun (Legend completion frame)
• Executor of the Blazing Sun (Cataclysm completion frame)

Can you please check again? If the Cata frame is still missing can you please screenshot your visible frames.

Thanks!

Hi @kyro,

Sorry to hear this.

Can you please provide me with your Steam profile URL (e.g. https://steamcommunity.com/id/FatsharkLev/) so I can take a look at this for you.

Thanks!

Hi @spcarlin,

Is this still an issue for you?

If so, which region are you playing from?