Help with gaijin CS

Originally posted by Caernarvon: I have a problem with my gaijin account, so I sent an email to the gaijin customer service a few days ago. is there a problem with the customer service or am I impatient? My first email was replied to in just a few minutes which was very fast, i was happy. but after I replied it has now been almost 3 days and I haven't received a reply (I've done what the customer service told me to do). maybe from here I can get a reply after this, thank you :)

Hey, we're on holidays right now. Please don't submit other tickets and wait for a reply to them — they'll respond, but very likely sometime next week.