about 1 year ago - gromvoiny - Direct link

Support is following the standard procedure. If you don't have access to original email the account was registered to for whatever reason, then the only way to prove ownership is to provide as many details as possible.

about 1 year ago - gromvoiny - Direct link

It's a standard list of verification questions. If you never played WT via Steam or had account linked, then just say so - it will be one of the things that confirm you as the actual owner of the account.