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Your World of Warcraft® account is precious! Unfortunately, scoundrels and thieves out there will try to take it from you and cause significant damage to the progress you've made with your characters.
What happens with stolen accounts?
Thieves use stolen accounts for a variety of disruptive in-game behaviors, such as:
- Fueling gold-selling operations by stripping characters of valuable equipment and materials
- Performing botting activities, making it more difficult for legitimate players to acquire resources.
- Spamming players with advertisements for unauthorized services.
These disruptive behaviors harm everyone, not just the person whose account was taken. We are committed to combatting bots, gold selling and buying, and spamming while ensuring stolen accounts are returned to their owners.
You can help in this fight!
Taking simple precautions can protect your account from being used for nefarious purposes.
General Internet Safety
If you use the same login credentials across multiple platforms, and one of those platforms is compromised, your password could be out there in the wild. To avoid this:
- Use a unique email address for your Battle.net account.
- Use a strong password that is unique to your Battle.net account.
- Change your Battle.net account password regularly.
If your provider offers it, use Two-Factor Authentication on your email account.
Battle.net Account Security
Blizzard offers additional tools to protect yourself, including:
The Battle.net Authenticator is available in the free Battle.net Mobile App. Stay connected with your friends, and manage and protect your account with a single app available from the Apple App Store and on GooglePlay.
With the Battle.net Authenticator and Battle.net Phone Notifications enabled, you'll receive the feisty, fiery Core Hound Pup, an account-wide pet*. After attaching a Battle.net Authenticator, the Core Hound Pup will automatically be added to your in-game Collection. You'll also gain four extra bag slots*—account-wide—in each character's main backpack.
Learn more about what you can do to help safeguard your account by reviewing our security checklist.
We're Here to Help
If you've lost access to your account, don't panic! Our support team is here to help you regain control. They will work with you to retrieve your Battle.net account and ensure your World of Warcraft characters can return to the battle!
*Core Hound Pup not available in World of Warcraft Classic games.