[2020] Are questions about servers being intentionally ignored?

I see a lot of questions in threads in regards to servers - a lot of which are directed at u/Pask_MYGAMES who from my understanding is part of the breakout team. It's really sh*tty to see these questions blatantly overlooked and disregarded.

My question is - where would I be able to find this information or who could I direct my questions to, as it feels like u/Pask_MYGAMES has no interest in providing any clarity to this at all and would rather avoid the question entirely - though from what I've seen this is where questions get directed to.

Pls halp.