[2022] PSA: Clients Not Receiving Void Flood Rewards - Support

Hello Tenno!

As the Friday work evening comes to an end for the DE crew we wanted to be transparent that we’re not going to deploy another Hotfix before the weekend.

However, we wanted to draw attention to a known issue we’re actively fixing:

Void Flood rewards not being given to Clients.

Since we are not Hotfixing again before the weekend, our Support team is here to provide missing rewards for said Void Flood Clients. We ask that you make a Support ticket with the title “MISSING VOID FLOOD REWARD AS CLIENT” so our team can work towards rectifying the accounts. Of course, other issues you encounter related to your hard earned items not being rewarded can also be reported to support for resolution! 

We recognize this isn't the most glamorous resolution but didn’t want to leave this issue known without offering some kind of recompense.  

The team will reconvene for a Monday Hotfix on all platforms to resolve this issue. 

Thank you and have a great weekend!

P.S: Bug Reports can go here to get on our radar: https://forums.warframe.com/forum/1787-spoilers-angels-of-the-zariman-bugs/ 

On 2022-04-30 at 1:44 AM, Riger82 said:

Lol. I filled in a report and all  was told when they responded was that they can't do anything about the lost items.

I see that Support has replied to your ticket requesting some information so they can help you further.