about 3 years ago - [DE]George - Direct link

Are you noticing this on PC?

about 3 years ago - [DE]George - Direct link

Do you mind submitting a log to support the next time this happens? That way we can see exactly what is going on with the game when you experience this. When submitting your ticket please tell support to give your log to our programmer whose name is Cem.

Thanks for your help!

almost 3 years ago - [DE]George - Direct link

You must do this before you close and relaunch the game (in the same session you experienced the bug): click the get logs button in the launcher settings top right. This will make a folder and put the logs in it. Then you can submit a bug report with logs.

Thanks!

almost 3 years ago - [DE]George - Direct link

We found a fix for this and it will go out with the next big update. Thanks for all the reports!