3 minutes ago, Tlacuatzin said:
Correct me if I'm wrong, but I think the booster was for the fresh iOS account. When you linked the iOS to the main PC account, the stuff in the iOS account is deleted, so the booster was deleted. The merger was for accounts created before the Cross-save announcement/release date (can't remember). Again, correct me if I'm wrong.
We did state elsewhere that you would be able to access your bonus items after connecting with Cross Platform Save if you chose to do so! So we are investigating why some users aren't getting them. :)
On 2024-02-13 at 11:06 AM, [DE]CoreyOnline said:
Pre-Order Bonus & Day 1 Login Reward
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The Bombyx Syandana and a 3-Day Affinity Booster await upon first login!
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Note: if you decide to include your iOS account in Cross Platform Save, the new iOS account will Link (not Merge) to your Primary Cross Platform Save Account. In these cases, we have ensured that you will receive the Bombyx Syandana and 3-Day Affinity Booster on the Primary Account.