[2023] PSA - Clan Rank Decrease Disabled for Operation: Gargoyle's Cry

We have identified an issue where decreasing your Clan Rank during Operation: Gargoyle’s Cry can lead to Clans being unable to progress in the event. To address this issue, we are temporarily removing the ability to decrease your Clan Rank. 

This restriction will remain until the end of the Operation -- we will update this PSA once lifted. We apologize for the abrupt change, but appreciate your understanding on the matter, Tenno!

NOTE: This should not impact your ability to invite new Clan members while the Operation is live or increase your Clan Rank should you choose.

EDIT: If you are a Clan who decreased your Rank with ongoing contributions and do not see your progress properly completing (i.e. there should be a check mark in the interface once the Curses' contributions are complete), please submit a support ticket. 

5 minutes ago, Wheelhouser said:

Should I be worried that I deranked my clan yesterday (down to Ghost)?  I didn't know it wasn't a Ghost clan (I wasn't the founder or the builder of the Dojo, but I am one of only 2 to log in in the past month and the leader now), so when I saw the requirements of 6, but the announcement of 2, I looked into it and removed the barracks and deranked.  And the requirements changed to 2 each and I was able to complete this week.

Am I in for some sort of error next week?

I can't offer a concrete answer but if you do experience issues, make sure to submit a ticket!

45 minutes ago, CyDuck.UA said:

Sorry for the bother, but I was just about to open a ticket.

I recently lowered our clan rank from Mountain to Storm to make things a bit easier for our smaller, active group during the operation. Then I noticed a hiccup, though—our curse counter for one of the curses was over 10 before the rank drop, and now it's acting a bit off. I'm concerned this might mess with our chances of getting the golden trophy and the new signa.

Before I fire off a ticket, any chance you could shed some light on this? Your insights would be a big help because I can't stop thinking I shouldn't have done it.

Thanks in advance!!

The best group to shed light on this is in fact our support team. It looks like that first row is not "completed" despite there being enough contributed, so I would submit a ticket. 

3 hours ago, [DE]Taylor said:

EDIT: If you are a Clan who decreased your Rank with ongoing contributions and do not see your progress properly completing (i.e. there should be a check mark in the interface once the Curses' contributions are complete), please submit a support ticket. 

To clear up confusion, I have added this note to the bottom of the post at our support team's request.