Tenno on Console, there is a certain part of the quest that requires you to 'Ascend', Cetus Airship yet it will not work until you've reset your Controller Bindings to Default.
Furthermore, we have discovered that the button callouts are wrong after you reset to default. It's calling out LT as ascend, but you will have to use 'A' on Xbox, 'X' on PlayStation, and 'B' on Switch will make you ascend after you've defaulted controls.
We are working on a real fix for this, but this is a workaround for now while we get builds ready.
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