about 3 years ago - [DE]Helen - Direct link

Hey Nintenno,

A quick PSA regarding TennoGen Syandanas that disappeared on Nintendo Switch following Update 30: Call of the Tempestarii! The ones affected were:

  • Raiji Syandana
  • Zaikhya Syandana
  • Arcturus Syandana

After the update, these Syandanas were not searchable in the Market or Arsenal. They were still visible in their respective TennoGen Bundles, but even after purchasing a bundle, these Syandanas did not appear in a player's Inventory or Arsenal.

As of yesterday’s hotfix, the Syandanas are back! However, it wasn’t possible to retroactively add the Syandanas to the accounts of players who had purchased the TennoGen bundles while they were missing.

If you purchased one of these TennoGen Bundles and are missing your Syandana, contact support.warframe.com:

  • TennoGen Bundle V
  • TennoGen Bundle VI
  • TennoGen Bundle VII

Our Support Team will add the missing Syandana to your account! They’re aware of the situation and standing by to help.

Please title the Ticket as: Missing Switch TennoGen

Thanks, Tenno!