[2023] Cross Platform Save: Mid-Release Review (re-opens in JANUARY).

Tenno - our ambitions of delivering Cross Platform Save in 2023 have been a partial success. We are hitting pause. Over 100,000 Tenno have used the feature in the short time that it was open (WOW), but it will not be open over the holidays for stability and technical reasons.

More details on that:

Stability: When we opened the gates on Dec 22, it brought down our operations for just under an hour. We have since fixed this at-scale for now, but we cannot risk it happening again without full-time supervision.

Technical Reasons: On a per-hour basis, we are finding at least 1 major issue being reported that will prevent someone from playing over the holidays. We do not want this to trend in any direction other than down, so we have closed the gates.  

We return in January to re-open and re-allow the feature to be even more user-friendly and stable.

Apologies that we could not keep it open, but it will be back!
See you in 2024!