[2020] TennoCon 2020 TennoTrivia - Missing Email Prompt

Hello Tenno!

Firstly, thank you for participating in the TennoCon 2020 TennoTrivia!

For those that participated and did NOT receive an Email prompt at the end of the show, we ask that you:

1. Create a Support Ticket under the 'My Account' category with the subject line "TennoTrivia Missing Email Prompt".
2. In said Support Ticket, please include your Twitch alias and email we can send your Prize to.
3. OPTIONAL: Any leaderboard screenshot you may have of your placement.

We have data that we can cross reference if you were a TennoTrivia participant in order to deliver your prize to you.

Thank you, and apologies for the hiccup!

Edited Sunday at 01:23 AM by [DE]Megan
added 'My Account' category

6 minutes ago, Voltage said:

When can we expect an email if we did in fact get the prompt? I still haven't gotten an email after getting top 1000 😞 

Prize emails will be sent out in the following week!

6 minutes ago, Dragonah said:

Is there a specific category you'd like us to file the ticket under when sending it in?

The 'Account' category is good! The subject line is the most important ask here so we can collect names efficiently 🙂 

For further clarification on the Tenno Trivia Rewards and what this thread is for:

This Forum thread is specifically for the Tenno Trivia rewards shown here:

 

This thread is NOT for the Athodai, Hydroid Prime, Lemnas Staff Skin, or Necramech Statue rewards.

Tenno Trivia Prizes will be sent out this week to the Email you provided to us in the Email prompt when Tenno Trivia ended. 

If you did NOT receive said prompt, please follow the initial instructions posted in this thread:

On 2020-08-01 at 9:09 PM, [DE]Megan said:

Hello Tenno!

Firstly, thank you for participating in the TennoCon 2020 TennoTrivia!

For those that participated and did NOT receive an Email prompt at the end of the show, we ask that you:

1. Create a Support Ticket under the 'My Account' category with the subject line "TennoTrivia Missing Email Prompt".
2. In said Support Ticket, please include your Twitch alias and email we can send your Prize to.
3. OPTIONAL: Any leaderboard screenshot you may have of your placement.

We have data that we can cross reference if you were a TennoTrivia participant in order to deliver your prize to you.

Thank you, and apologies for the hiccup!

 

We're sending out the last batch of emails today/tomorrow.

Thank you again!