[2020] Epic Games Store Launch - Launch & Help Thread!

Tenno - we have just launched on the Epic Games Store! 

Head to the Epic Games Store today to download Warframe and get some UNREAL skins! Eh?! 
 
This thread is a dedicated source for players who need troubleshooting help in getting started or claiming their free bundle (for a limited time)!

Account issues can be handled in support, but general troubleshooting advice can be found here!


HOW TO REDEEM:
1. Visit the Warframe page on the Epic Games Store
2. Find the Unreal Tournament Weapon Bundle in the 'Packs' section
3. Claim your bundle for free
4. Download and log in to Warframe through the Epic Games Store (you only need to do this once to redeem the bundle)
5. Find your Unreal Tournament Weapon Bundle and Synkra Syandana in your Inventory!


Troubleshoot FAQ:

1) If you are having trouble claiming the bundle (i.e it says owned but you log in and see nothing), we are looking into this right now! 

Edited 33 minutes ago by [DE]Rebecca

1 minute ago, H0LDEN said:

If you can do Unreal Tournament themed skins, any chance for the Dark Sector gun skins you have shown concepts of coming eventually?

I know right... haha! 

1 minute ago, (PSN)Laughing_Beta said:

is this accessible for console as well?

The Unreal Tournament Weapon Bundle is available to claim until December 24 at 11:59 p.m ET. For Tenno on console, we are hoping to make this bundle available on all platforms in the future!

Just now, fo3nixz said:

Rip I'm on Steam:(

You can still claim it :) 

HOW TO REDEEM:
1. Visit the Warframe page on the Epic Games Store
2. Find the Unreal Tournament Weapon Bundle in the 'Packs' section
3. Claim your bundle for free
4. Download and log in to Warframe through the Epic Games Store (you only need to do this once to redeem the bundle)
5. Find your Unreal Tournament Weapon Bundle and Synkra Syandana in your Inventory!

Just now, Geryoni said:

I also downloaded from Epic Games, claimed the pack, logged in and got nothing.

My download just finished and I don't have it yet either - checking what's up! 

1 hour ago, [DE]Rebecca said:

Troubleshoot FAQ:

1) If you are having trouble claiming the bundle (i.e it says owned but you log in and see nothing), we are looking into this right now! 

FIXED: Simply login and the weapons + skins will be there for you now! There was a hiccup with fulfilling, but we are in the clear now. Redemption steps above! 

 

6 minutes ago, Mysandwich said:

What about the syandana?

 

Looking at this now! Maybe needs a hotfix tomorrow, to be honest, but it'll be rewarded!