Any resolution on concole-to-console merges being prompted to create a PC account then getting this red text when trying to merge other consoles into the Primary console?
I think at this point I just want to be told it won't be resolved until January, lol.
We have a fix for this issue but we need to deploy it with a Hotfix (soon).
Our fix should solve the situation for players that merged a new PC account with one of their console accounts.
Explanation by one of our Devs:
devtrackers.gg
Player has console accounts A and B, created before the cutoff.
Player created new PC account C, after the cutoff.
Player links one of the consoles, say A, with C (no merge, this is intentional)
Player tries to connect B and C, the website says they qualify for linking only, even though they should be able to merge
- If they waited, the hotfix will heal them and they should be able to merge
- If they didn't wait and did the link, they should contact support
Cheers!
That's absolutely fantastic! Thanks so much, and double thanks for bearing with the terseness of my original comment; I apologize for the tone and know that you all are working hard so close to the holidays to tackle what you can.
If I may ask, just for the sake of knowledge: is that hotfix planned for today before the drip-gate closes, or is it more projected for a January timeframe? Again, thanks so much for all you guys do!
Hotfix is out.
Hiho!
The first few hours of our stress test were appropriately named; we are watching and monitoring as stability returns. We also have deployed a Hotfix that addresses the following Cross Platform Save issues:
Happy Holidays!
Will we get the option to have our alias be the oldest one? Merged from pc originally to switch and just did a link with a new pc one, but it only took the new PC one as my account name.
Edit: already opened a ticket and very excited to be able to log in after work. Appreciate the hard work!
As I understand it, you will still have your old name on the Switch and the new name on PC.
Linking/Merging accounts does not actually change account names on the different platforms.