[2021] PSA: Investigating Matchmaking/Invite difficulties for some users

After our recent infrastructure upgrades (https://forums.warframe.com/topic/1258399-matchmaking-presence-server-upgrades-complete/),  some players are affected by issues with finding sessions via matchmaking or inviting others to their session. This issue is occurring for Tenno on all platforms. This is specific to a particular server in our network, where players who connect to this server are not able to talk to players of other servers. The problem primarily (but not exclusively) affects players who are connecting to the North American West Coast.

We do not have a timetable for when the problem will be fixed, but we are aware of it and are actively working on a solution with our network partners.

We will update this thread with information as we receive it. 

 

Edited Friday at 06:06 PM by [DE]Rebecca